Skip to Main Content

Job Title


Intake Officer- Client Services


Company : Visability


Location : Perth, Australia


Created : 2025-06-18


Job Type : Full Time


Job Description

Location: Victoria Park, Western AustraliaJob Category: Community Services and DevelopmentA little about us:EverAbility Group have a long and proud history of providing services for people with disability across Western Australia and Tasmania. Together, our team of nearly 200 staff and over 500 volunteers support our growing group of diverse services.Our services at EverAbility Group include:VisAbility - our specialised service supporting people with blindness or vision impairment.Guide Dogs WA and Guide Dogs Tasmania our iconic service raising and training life changing assistance dogs.Kites Childrens Therapy our early intervention support, advice and solutions service transforming the lives of children and their families living with disability or developmental challenges.Job DescriptionKey ResponsibilitiesAs our Intake Officer, you will be the first point of contact for new clients seeking support from VisAbility. You will:Respond professionally to applications and general enquiriesConfirm client eligibility and funding access (NDIS, health, aged care, etc.)Schedule and follow up on initial appointmentsLiaise with external funders, referrers, and stakeholdersAccurately manage client information in our systemsRepresent VisAbility at events and engagement opportunitiesSupport service access while upholding client privacy and dignityContribute to improving our processesOther duties as requested by ManagementThis is a 12- month fixed-term, full- time position based in Victoria Park, Perth.Desired Skills and ExperienceBenefits:In return, you will be rewarded with:Up to 3 days additional paid leave during year-end holiday season!Salary packaging, an opportunity to increase your take-home pay!Option to purchase additional leave17.5% annual leave loading,where applicableOngoing professional development and trainingEmployee Assistance ProgramFree access to our gymFree onsite parking and easy access to public transportHow to apply?Ready to make a difference? Click Apply and lets chat about what life at EverAbility could look like for you.Applications close at 4:00 PM on Monday, 19 May 2025. Please note: interviews may begin before the closing date and the advertisement may close early we encourage you to apply as soon as possible.For further information please contact Janhvi Vaya, Team Leader - Client Experience Team at janhvi.vaya@visability.com.auWe encourage people with disability and of Aboriginal and Torres Strait Islander background to apply. Everyone is welcome, as we are an inclusive and diverse workplace. #J-18808-Ljbffr