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Pharmacy Melbourne Casual Slade PharmacyBe the first point of contact and provide administrative support to our Slade Pharmacy team and patients at the Epworth Hospital Richmond. Ideal opportunity for pharmacy assistants or administrative assistants wanting to build upon their admin and customer service skills.Pharmacy Melbourne Casual Slade PharmacyBe the first point of contact and provide administrative support to our Slade Pharmacy team and patients at the Epworth Hospital Richmond. Ideal opportunity for pharmacy assistants or administrative assistants wanting to build upon their admin and customer service skills.About the RoleWere looking for an energetic and organised Customer Service Officer (Pharmacy Assistant) to join our friendly and fast-paced team on a casual basis at Slade Pharmacy, Epworth Hospital Richmond. In this role, youll be much more than a receptionistyoull be the go-to contact for patients, hospital staff, and our pharmacy team, playing a vital part in keeping our operations running smoothly.Your work will be varied and meaningful. Youll be responsible for managing incoming queries and orders, booking patient appointments, and maintaining accurate administrative records. Youll also step into pharmacy assistant duties including retail support, helping customers with over-the-counter medications (S2/S3), processing prescriptions, and general counter service.This is an ideal opportunity for someone looking to sharpen both their customer service and admin skills in a hospital environment. Whether you come from a pharmacy, healthcare, or administrative background, youll receive hands-on training and support from a collaborative, close-knit team.Youll be exposed to both hospital and retail pharmacy operations, giving you a rare and valuable combination of experience in one of Australias most respected private hospitals. If you enjoy fast-paced environments, working with purpose, and being the friendly face that makes a patients day betterthis role is for you.Key Responsibilities:Be the first point of contact for patients, hospital, and pharmacy staffTaking orders and managing the central inboxBook patients for consultations and appointments with our pharmacistsData entry and collection, document storageUpdate patient lists and preparation for clinical sessionsAssist with ad-hoc pharmacy administrationAssist with patient-facing pharmacy assistant duties including, but not limited to, the sale of S2 & S3 medications, scripts in/out, retail sales and other pharmacy assistant dutiesAbout YouWhether youre an experienced customer service officer or an aspiring community pharmacy assistant looking for your first role in a hospital setting, we welcome you to apply.Key Requirements:Previous customer service experience essentialPrevious exposure to pharmacy, administration, or medical reception experience highly favouredA proactive team focusStrong communication and organisational skillsAbility to prioritise and work in a fast-paced environmentAbout UsSlade Pharmacy has more than 30 years experience in hospital pharmacy and oncology services and is committed to delivering exceptional and quality pharmacy care for hospital patients. As part of Icon Group, Slade Pharmacy delivers pharmacy management and best practice clinical services through a hospital and oncology pharmacy governance framework. Slade has multiple pharmacy locations across Australia.For more information visit ValuesPurpose, at Pace:We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.Impact, at Scale:Were Australias largest dedicated provider of cancer care, with our global reach growing every day. Here youll know your work is making a difference.Connection, at Heart:Our work isnt easy but its extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.Opportunity, at Hand:Were continually innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.Put simply At Icon, You Can.Incredible benefits available at Icon GroupDedicated hands-on training to elevate your career and ensure a smooth transition into hospital pharmacy.Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings potentially saving you thousands!Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.Fitness Passport Program: Gain unlimited access and great value across an extensive choice of fitness facilities.Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and well help you grow with us.Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories.Paid Parental Leave and Purchasable Annual Leave (for permanent employees): Supporting you both personally and professionally.Visitto read the stories of our incredible people.Ready to make a difference?At Icon Group, we celebrate the dedication of our people and the positive difference they make. Join us and discover a workplace where you belong, and where your work truly matters.Apply nowand be part of something meaningful.Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs. #J-18808-Ljbffr