Job Title

Are you passionate about AI, low-code platforms, and delivering elegant solutions that bridge the gap between business and tech? We''re partnering with a well-known organisation in the music and creative industry to find a Techno-Functional Business Analyst who can help bring their next generation of AI-driven tools to life.This is a unique opportunity to join a collaborative, relaxed, and purpose-driven environment while working on cutting-edge digital transformation projects using Microsoft Power Platform, Dynamics 365, and conversational AI. The RoleYou''ll sit at the heart of a cross-functional team, working closely with product managers, developers, and non-technical stakeholders to:Design and prototype low-code AI solutions such as chatbots and workflow automationsLead workshops, whiteboarding sessions, and process mapping to uncover practical use casesTranslate business needs into structured user stories, process flows, and functional specsSupport the testing, training, and deployment of AI-enabled experiencesStay plugged into trends in Generative AI, NLP, and Microsoft''s evolving low-code ecosystemDrive the adoption of ethical, scalable AI tools across business units What We''re Looking For3+ years in a Techno-Functional BA or Product Owner roleSolid experience in digital transformation, ideally with low-code tools like Power Platform or OutSystemsStrong familiarity with AI/Chatbot concepts - NLP, machine learning basics, conversational designAbility to lead workshops, create great documentation, and be the translator between business and techExcellent stakeholder management - especially with non-technical users Bonus Points ForPL-900 or AI-900 certificationsExperience with Microsoft Copilot Studio or Dynamics 365 OmnichannelA background in customer service, CX, or creative environmentsA genuine interest in music or the creative industries Why You''ll Love ItWork on meaningful, forward-thinking projects that are reshaping how AI is usedJoin a down-to-earth team that values collaboration, curiosity, and creativityEnjoy hybrid flexibility with 2-3 days in-office (Sydney-based)To be considered for the role click the ''apply'' button or for more information about this and other opportunities please contact Dean Khan on + 612 9464 5515 or email dkhan@paxus.com.au and quote the above job reference number.Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details. #J-18808-Ljbffr