Job description:About your roleReporting to our Market Manager, this technical sales role will allow you to nurture existing relationships, while delivering improvement through innovation and creative technical solutions. Most of your customers will be based in the Warrnambool region with some travel around this area.In this role, you will work with our broader Process Cleaning Solutions business with a focus on dairy manufacturers in the area. You will become the subject matter expert in Dairy Cleaning and Production Process applications. This role is ideal for someone early in their career seeking growth or an experienced account manager aiming to work with a market leader.Key ResponsibilitiesDeliver on contractual commitments to customersProvide responsive account management and customer servicePrepare and execute customer service plans to improve profitability and satisfactionGenerate leads through customer interactions (e.g., visits, calls, written correspondence)Provide technical support and information to customers, delivering productivity improvements via innovation and technical solutionsCollaborate with Sales and Market managers to identify and develop new customers and products, increasing market share and profitabilityCapture market intelligence and competitor informationWho are we looking for?A tertiary qualification in a technical discipline (e.g., Food, Engineering, Chemistry, Science) obtained within the last 2 yearsBased in South-Western Victoria, not Melbourne MetroStrong communication skills with excellent relationship-building and stakeholder management abilitiesPrior experience in processing industry roles is desirable but not essentialPassion for learning and career growthCommercial acumen to understand business development, challenge current processes, and offer insightsBenefits at IXOMWe prioritize our peoples wellbeing. You will work for a large global organization, earning a competitive salary, with access to an Employee Assistance Program, recognition programs, and various health and wellness benefits and discounts.Our wellbeing initiatives include education resources, secondment and promotion opportunities, workplace giving, diversity promotion, volunteering leave, and flexible working arrangements.To ApplyIf this sounds like you, we look forward to hearing from you!Our ProcessWe are committed to employing individuals aligned with our values and role requirements. The recruitment process may include background checks, medical assessments, drug and alcohol tests, and reference checks.We support diversity and inclusion; if you require adjustments during the recruitment process, please contact our Talent Acquisition team. #J-18808-Ljbffr
Job Title
Technical Account Manager - PCS