Application Administrator - Education SystemJoin to apply for the Application Administrator - Education System role at Catholic Schools Parramatta DioceseApplication Administrator - Education System12 hours ago Be among the first 25 applicantsJoin to apply for the Application Administrator - Education System role at Catholic Schools Parramatta DioceseAbout The OpportunityWe are currently seeking an experienced Applications Administrator Education Systems, for a permanent full-time position. This role is responsible for the maintenance, configuration, and efficient day-to-day operation of designated systems.About The OpportunityWe are currently seeking an experienced Applications Administrator Education Systems, for a permanent full-time position. This role is responsible for the maintenance, configuration, and efficient day-to-day operation of designated systems.Key AccountabilitiesThe Applications Administrator is accountable for:Providing support and timely resolution of issues raised through the Enterprise Service Desk (level 1 support)Consultation, system configuration, reporting and operational setup of the designated application in response to day-to-day operational demand and project related activities (level 2 support)Analysing operational activities to identify and deliver system improvementsProviding enhancements, alterations and testing of systems configuration within the designated application in response to operational and project demandsGuiding and training system end users in the effective use of the systemWorking with vendors to ensure the organisation''s requirements are understood, issues are managed, and product roadmap are understood and effectively utilisedTypical Experience And QualificationsMinimum 2 years of experience supporting SaaS applications - including user account management, troubleshooting of application issues, basic data handling (import / export tasks)A strong track record of adhering to established processes and documentation for various tasks, including user management, configuration changes, and data handling.Proficiency in using a ticketing system (e.g., Jira Service Management, ServiceNow) to log, track, and manage support requests.User-centric and has demonstrated experience interacting directly with end-usersExcellent communication and interpersonal skills, with the ability to explian technical concepts to non-techical user.Strong attention to detail, a commitment to accuracy, excellent organisation skills and strong time management abilitiesA collaborative team player with a strategic mindsetThe Ideal Candidate Would Also HaveExperience supporting Education SaaS applicationsExperience leveraging built-in automation features or third-party tools to streamline processes.Experience generating basic reports on usage or support trends.Experience communicating with SaaS vendors for support or feature requests.Experience creating and maintaining user training documentationIn ReturnCompetitive remunerationSalary packagingParental leaveFlexible work arrangements include a hybrid working modelWellbeing programsProfessional development opportunitiesInterested?This position involves working with children. The appointment of successful applicants will be subject to satisfactory employment screening for child-related employment including the completion of a National Police Check, retention of a valid Working with Children Check and adoption and compliance with CSPDs Child Safeguarding Procedures and Code of Conduct When Working with Students and Children. For more information, please visit The Office of The Childrens Guardian here.CSPD promotes the safety and wellbeing of Aboriginal and Torres Strait Islander children, and children from culturally and/or linguistically diverse backgrounds. We encourage applications from Aboriginal and Torres Strait Islander peoples, as well as people from culturally and/or linguistically diverse backgrounds.About UsAt CSPD we are committed to responding to the needs of students in a world that is changing rapidly. With over 5,000 passionate employees located across our primary and secondary schools, we have the intent and the resources to transform the learning and unlock the full potential of each of our 40,000 plus students. We are always on the lookout for top talent to help us achieve our strategic goal of inspiring the future, through quality catholic schooling and by strengthening the professional lives of our employees.Apply today!Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesEducation Administration ProgramsReferrals increase your chances of interviewing at Catholic Schools Parramatta Diocese by 2xGet notified about new Application Administrator jobs in Greater Sydney Area.Greater Sydney Area A$100,000.00-A$120,000.00 3 weeks agoSydney, New South Wales, Australia 4 weeks agoChatswood, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 10 hours agoSydney, New South Wales, Australia 11 hours agoTechnical Lead (Hiring multiple positions)Sydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 1 day agoSutherland, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 1 day agoMascot, New South Wales, Australia 1 day agoNorth Rocks, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 13 hours agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 11 hours agoSydney, New South Wales, Australia 1 day agoNorth Sydney, New South Wales, Australia 18 hours agoSoftware Engineer, Early Career, NetSoftSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 5 hours agoSydney, New South Wales, Australia 14 hours agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 13 hours agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 15 hours agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 16 hours agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 8 hours agoSydney, New South Wales, Australia A$140,000.00-A$190,000.00 7 hours agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 17 hours agoSydney, New South Wales, Australia A$170,000.00-A$200,000.00 18 hours agoWere unlocking community knowledge in a new way. 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Job Title
Application Administrator - Education System