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Posted: 06/06/2025Closing Date: 04/07/2025Job Type: Permanent - Part TimeLocation: Chatswood, NSW, AustraliaJob Category: SalesAbout UsAt Viatek, we deliver tailored and sustainable technological business solutions through managed services, professional services, cloud services, office automation and managed print services, all aimed at improving the performance of our clients. We partner with industry leaders like Microsoft, Aussie Broadband, Fuji Film and Access 4 to bring global capabilities to regional and metro businesses. Were growing and we are looking for driven professionals who thrive in a customer-centric environment.Viatek has a long history of supporting and developing our teams to have long successful careers. Our values are key to our success, and we look to employ those that share a similar value set.PeopleIntegrityCustomerThe RoleWere seeking a motivated Sales Development Representative/Relationship Manager to join our expanding Inside Sales Team.Reporting to the Inside Sales Manager, you will work on an important section of our clients, becoming a trusted advisor to existing customers, identifying opportunities, building relationships, and converting leads into long-term partnerships. You will play a crucial role in establishing relationships and marketing our companys brand in a way that is positive, honest, and professional.You would be a great fit for our team if you like to combine superior listening and communication skills with an outgoing personality to build an instant rapport. If you enjoy talking to people and helping people see the value in new products, this is the job for you! Whilst initially this role will be based in the office, this could include flexible work in time.ResponsibilitiesDevelop and maintain strong relationships with current clients, ensuring high levels of customer satisfactionUnderstand customer needs and recommend tailored IT solutions, including managed services, hardware (e.g., printers), and software offeringsProactively identify and qualify new business opportunities via warm outreachCollaborate with internal teams (technical, regional sales, marketing) to deliver compelling proposals and solutionsTrack all activities through SalesforceWhat Were Looking For13 years of experience in a phone-based sales or account management role (preferably in IT services, tech, or office equipment)Strong phone presence, communication, and interpersonal skillsWillingness to learn and an interest in professional developmentComfortable with Salesforce or similar CRMsAbility to understand and explain technical products and services in simple termsDesire to be a part of a teamAgile, with the tools to switch between relationship management and sales discussions as needed(Advantageous) Familiarity with printer solutions, managed services, or cloud technologiesWhy Join Us?We want you to be successful and this starts at the very start. We have a structured onboarding program that supports your development in the role. On top of this we offer:Competitive base salary + quarterly bonusesOngoing training and developmentOpportunities for career growth in an ever growing and vital team within the companyA supportive, collaborative team culture where your contributions matterWe have ongoing discussions about your role and career path along with annual formalised salary reviews. Lastly, we have built a strong culture based on trust and respect, we have high quality leaders and teams that support one another. This is an excellent opportunity and if its something that interests you, we encourage you to apply. #J-18808-Ljbffr