Job Title

Who we are:FleetPartners Group is an ASX 300 listed financial services (vehicle management, and employee benefits company operating in both Australia and New Zealand. At FleetPartners, we strive to have a workplace that prioritises wellbeing, inclusivity and development. We are incredibly proud of the achievements of FleetPartners including being the first fleet organisation to attain environment certifications in all operational regions, as well as third consecutive year held Employer of Choice for Gender Equality (EOCGE).Who were looking for:We are looking for an experienced Account Manager who can manage relationships with existing SME customers to ensuring growth opportunities are maximised whilst also ensuring high customer satisfaction levels.What youll be doing:To achieve company sales targets by servicing existing accounts, recognising new opportunities and ensuring pre-eminence of the companys brand and value proposition in the marketplace.Ensure that management is kept up-to-date with the latest market trends and developments through Voice of Customer and competitor analysis.Showing consistent high levels of customer service to meet customer expectations on continuous basisThe Account Manager is expected to maintain a regular visitation program with their customer base with appropriate levels of focus on building multi-level relationships in conjunction with the Relationship Manager and Senior Managers.A willingness to allow other internal stakeholders into the relationship. Actively seeks out and draws in colleagues who may, on an ad-hoc basis, help add value to the relationship.Ensure solutions meet the required objectives of the customer.Ensure strategic reviews/ quarterly business reviews are delivered on the agreed timeline with recommendations to drive cost out and/or improve the operation of the customers fleet.Ensure all customer deliverables including quote requests and general queries are managed in accordance with customer expectations.Continually enhance the customer loyalty.Other duties as required.Were looking for someone whosEssentialExperience in account management or customer service orientated role. Fleet management and leasing industry experience preferred.Proven ability to drive customer focused outcomes.Proven consultative and solution-based selling skills preferably through partners or to small business.Results driven and target focussed and able to build and maintain a sales pipeline.Excellent interpersonal, written and verbal communication skills.Strong experience and demonstrated ability to influence and build relationships with a broad range of internal and external stakeholders.Strong analytical skills high level attention to detail.DesiredCompleted tertiary qualifications in a business or related field such as management, sales and marketing, and/or industry specific qualifications desirable.If you do not have all the requirements for this role, however, feel that you would be a good fit, we encourage you to apply.We offer:We are always developing our benefits for our staff, this includes up to 27 days annual leave, flu jabs, corporate discounts and hybrid working arrangements.We like to see our team grow, develop and succeed at FleetPartners; therefore, we pride ourselves with providing promotion and secondment opportunities.We like our team to enjoy their working environment and culture, we do this by quarterly recognition awards, office/ external events and by celebrating our core C-A-R-E values.Our PromiseFleetPartners Group is an equal opportunities employer; therefore, all qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Next StepsIf you are successful in your application, then we will be in touch with you soon.Offer of employment with FleetPartners Group is conditioned upon the successful completion of a background check, reference checks and subject to applicable laws and regulations.AwardsTop 101 Australian Workplaces for Women 2024Certified carbon neutral fleet organisationWGEA Employer of Choice for Gender EqualityWork180 Endorsed Employer for WomenSupply Nation member #J-18808-Ljbffr