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2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Southern Cross Education Institute (SCEI) and Southern Cross Education Institute - Higher Education (SCEI-HE) have delivered nationally recognised vocational and tertiary qualifications across Australia since 2007 (SCEI-HE since 2018), to both local and international students. Since the organisation''s inception, it has established itself as an education provider of repute. In line with our vision to serve the health, community and education sectors as a leading private provider, the colleges primarily deliver programs in Community Services, Early Childhood, Nursing, Aged Care and Pathology, with a value emphasis on producing job ready graduates. We are proud to announce that so far we have had more than 20,000 graduates most of whom have been placed into the careers of their choice as nurses, educators or community workers in hospitals, aged care facilities, community or childcare centres across Australia.We are accredited with programs from Certificate III level, right up to Masters degrees with clear pathways for our students and a strong network into work placements. We deliver our programs from our campuses in Victoria and South Australia and soon plan to expand into Queensland. The success achieved so far is merely the foundation for future growth. Our outstanding team is paramount to the success of the organisation and looking for someone of matching calibre in talent and attitude.Purpose of the PositionThis position is responsible for the provision of full-time counselling and academic guidance to students presenting with a range of needs, along with offering referrals, pastoral care, and support of the SCEI-HEs Mental Health Strategic objectives. The support will include a variety of issues that support students and teachers welfare, personal, work and study needs. This role is also responsible for the development, implementation and management of the student intervention strategy designed to identify, assist, educate and motivate students.The Counsellor/ Student Engagement Officer must ensure confidentiality, professionalism, and appropriateness of service for adult students.Responsibilities & DutiesBecome conversant with SCEI-HE policies and involved in their review, revision and implementationAdhere to the higher education policies informed by ASQA/TEQSA and the Higher Education Standards FrameworkWork with leadership to monitor and implement higher education risk management mitigation strategies for students wellbeing.Provide general advice to students regarding a variety of issues, dilemmas and or problems related to course progress, personal problems, accommodation, workplace relations, job search / career etc.Develop and maintain appropriate documentation of counselee appointmentsConduct regular welfare and progress checks.Liaise with the Head of Department and other colleagues to ensure that students are supported even during their work placement visits and follow up with those who do not complete the standard hours or does not meet the requirements of the course.Keep up to date with legislation, government policy changes and key TEQSA directives that affect the way SCEI-HE is required to complyPrepare the requisite templates, forms, brochures and relevant procedures that would be supportive of students welfare, work, academic and personal needs.Creating and filing of relevant student documentsAssisting staff to support students appropriatelyReport on common themes and implement preventative strategiesActively contribute to ensuring an emotionally safe environment for students and staffOther general duties as requiredThe ability to work independently, a willingness and capacity to take initiative and to manage a full counselling caseloadEnsure strict client confidentiality and share information with management and/or teachers ONLY where appropriateStudent InterventionLiaise with and participate in regular meetings with academic staff to identify, assist, educate and motivate students who are not meeting course progress requirements outlined in Southern Cross Education Institutes policies & proceduresImplement and maintain intervention strategy including all supportive documentation. This includes contacting at risk students via telephone, text message and email every second week until satisfactory course progress has been achievedIn conjunction with trainers set (new) reasonable academic time limits for at risk studentsEnsure trainers identify at risk students regularly via the Academic Check Progress Register and send Academic Warning Letters according to Southern Cross Education Institutes Academic Progress PolicyQualifications and skills:Tertiary qualification/training in counselling, mental health, psychology or social workRegistration with the appropriate professional regulatory organisation for your profession (Psychology Board of Australia (provisional or full), membership with the AustralianAssociation of Social Workers or clinical membership with the Psychotherapy and Counselling Federation of Australia, or similar regulatory agency)3 years'' experience in providing counselling services addressing emotional and/or behavioural needs to At-Risk studentsDemonstrated knowledge of current VIC Child Protection LegislationDemonstrated knowledge of adolescent development and mental health issuesExcellent interpersonal and communication skills with an ability to work collaboratively within a team and engage with multiple stakeholdersExperience working with young adults/studentsAbility to work in a multi-cultural environmentSCEI-HE provides equal opportunity in employment to all suitably able people, without discrimination or harassment based on a personal characteristic, protected under the Equal Opportunity Act.Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply. Southern Cross Education Institute - Higher Education is continually working towards increasing Aboriginal and Torres Strait Islander workforce representation. 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