Job Title

Company DescriptionSLS Baha Mar welcomes you to an unforgettable journeywhere every moment is a testament to theart of hospitality.We are a playground for the mischievous, a haven for those seeking theallure of grandeur,and a place where you can trulyfeel alive.We have an exciting job opportunity to join our People & Culture team as a People & Culture Manager at SLS Baha Mar, Nassau, The Bahamas.JOIN THE ENNISMORE FAMILY TODAY!Job DescriptionUnder the general guidance of Director of People & Culture, assist in ensuring a variety of Human Resources functions. He/she is also responsible for filling all hourly positions in a timely manner, accurate and timely completion of paperwork, the understanding and enforcement of company policies, and assisting with benefits, workers compensation, and employee engagement.DUTIES & FUNCTIONS:Partners with the leadership team to understand and execute the organizations human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.Provides support and guidance to HR Coordinator/Generalist, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks under delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminationsManages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for hourly, managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openingsAnalyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talentCreates learning and development programs and initiatives that provide internal development opportunities for employees.Oversees employee disciplinary meetings, terminations, and investigations.Coordination of recruitment efforts with hiring managers, including coordinating/attending internal and external job fairs, conducting interviews, accepting resumes and applications, maintaining a flow in an applicant tracking systemSupport the onboarding process by providing appropriate onboarding documents, welcoming new hires, coordinating first day and necessary training including safety, policies, new hire orientationRun background checks on all applicable new hires, maintain and track I9 informationMaintain Employee Files in electronic and paper formAssist in reward and recognition programsManage termination process, conduct exit interviews and respond to unemployment claimsConduct New Hire Orientation training and any other HR trainings as neededAdminister benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, open enrollment, and answer any benefit questionsEnter payroll information in HRIS system, ensure timeliness and accuracyAudit hours worked in payroll reports for eligibility of benefitsCompile wage surveysResponds to inquiries, requests immediately in an accurate manner with a strong sense of urgencyContinuous daily support to hotel team members and management teamSupport all employee relations items, including but not limited to creating monthly calendars, newsletters, birthday lists, flyers, coordinating and attending employee events, attending pre-shifts and departmental meetings, engaging with team membersAnswers phone calls, responds to emails and manages the administrative needs of the HR officeMonitor and maintain Leave of Absences, ensure team members submit appropriate details and share important dates to department managersMonitor all aspect of the Workers Compensation processProcess paperwork for terminated employeesManage Instagram and other social media postings, ensure postings are timely and align with the brand while promoting our value of fun and comradeshipCreate flyers, postings, general communication using Canva, promote employee activitiesEnsure compliance with all HR and related Security standard operating proceduresAssist with 90 day and yearly employee reviewsEnsure Infor data is accurate and currentAny other reasonable duties as assigned by the supervisor or managerWe recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional serviceQualificationsThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.College Degree in Psychology, Business, Hospitality, or Related field preferred. SHRM certification preferredAt least three (3) years of progressive Human Resources experience in a hotel or a related industry, preferably in an upscale or lifestyle brand hotelThorough knowledge of employment related laws and regulations requiredAbility to create, implement and monitor hotel and staff goals, strategies and policiesStrong business acumen and results driven to support operational and HR goalsAbility to make sound business decisionsMust have excellent communication, time management and organization skillsMust be able to work in a high-paced and dynamic operationAbility to be resourceful, creative, prioritize, delegate and maintain flexibilityAbility to train, motivate, evaluate, mentor and direct team members to meet desired endsAbility to maintain excellent relations with staff and maintain high level confidentiality at all timesProven team leader with a high level of energy and motivation with a proven track record of living the company''s values with a sense of strong integrity and professionalismExcellent computer and system skills, proficient understanding of Computer systems such as: Opera, Microsoft Word, Excel, Outlook, HRIS systems, Canva, Social Media platforms etc. is strongly preferred. Ability to quickly learn the organizations HRIS and other HR platformsAbility to spend extended lengths of time viewing a computer screenPossess a gracious, friendly, and fun demeanorAbility to multitask, work in a fast-paced environment and have a high level attention to detail and meet tight deadlinesMaintain positive and productive working relationships with other employees and departmentsAbility to work independently and to partner with others to promote an environment of teamworkMust be able to stand or walk a minimum eight-hour shiftMust be able observant and quick to respond to various situations while also multitasking and handling stressful situations, excellent problem resolution skillsMaintain positive and productive working relationships with other team members and departments. Ability to effectively listen to, understand, and clarify the concerns and issues raised by co-workers and guestsStrong decision making and problem solving-skillsDesire to work as a team with a results driven approachAbility to work early mornings, afternoons, evenings. Ability to work weekends and holidays as neededMust be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.Must have excellent communication skills and be able to read, write, speak and understand EnglishMust be able to work inside and outside at all times of the year as needed, based upon business volumesKnowledge of local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relationsAdditional InformationCommunicate effectively, both verbally and in writing, to provide clear direction to the venue teams.Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.Remain calm and alert, especially during emergency situations serving as a role model for team and other employees.Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.To be aware of and ensure constant compliance with all necessary operational policies including:Health and SafetyFood HygieneMaintenanceEmergency ProceduresSUPPORTIVE FUNCTIONSIn addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.Attend mandatory meetings including divisional meetings, staff meetings, etc.Participate in community events and ensure corporate social responsibility goals of the company are met.Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table and any departmental specific systems used.Keep work area clean and organized.Ensure confidential documents are kept in a secured area.When disposing confidential documents that contain any personally identifiable information, they must be shredded or pulverized.Complete other duties as assigned by the Supervisor.Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards.Ensure compliance with the companys policies and procedures.OTHER DUTIESAssimilate into the companys culture through understanding, supporting and participating in all the company elements. Demonstrate working knowledge of the service standards.Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position.Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property.SAFETY REQUIREMENTSPersonal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.Requires ability to lift large and heavy packages and boxes and to the ability to load and unload small and large boxes as needed. Must have ability to safely lift minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment.GROOMING/UNIFORMSAll employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.OTHERAdditional language ability preferred.NOTICEThe hospitality business functions seven days a week. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.Upon employment, all employees are required to fully comply with the company rules and regulations for the safe and efficient operation of the facilities. Employees who violate restaurant rules and regulations will be subject to disciplinary action, up to and including termination of employment.This document reflects the job content at the time of writing and will be subject to periodic change in the light of changing operational and environmental requirements. Such changes will be discussed with the jobholder and the job description amended accordingly. #J-18808-Ljbffr