Job Title

Ons operations team is expanding and we are looking for a versatile logistics professional to join our growing team. This role will act as a liaison among our regional APAC and local Oceania team, and our external logistic service provider (LSP) in Melbourne, Australia. This role is for someone who is passionate about supply chain and logistics, as well as to continuously deliver best-in-class customer experiences. If you strive for efficiency, whilst continuously seeking new and improved ways to operate, wed love to hear from you!This role is based in our office in Melbourne, but also requires you to be present in our warehouse (Derrimut) up to 2 days per week.Your MissionWork together with our Logistic Service Providers (LSP) to ensure smooth daily operations on site in Melbourne, AustraliaCoordinate and collaborate with internal stakeholders at On to ensure on-time delivery and order prioritization for outgoing customer orders and non-merchandise productsSupport the order management, order releasing, volume forecasting to LSP to ensure smooth warehouse operationsDrive key processes clarification and standardization by training staff members of our LSP on vendor guidelines from key account (including EDI) and ensuring these requirements of key account shipments are followed by our LSP dailyMonitor warehouse KPIs with LSP, investigate and solve root causes for anomalies, develop and implement corrective actions with LSP on shop-floor as well as from On side.Monitor in-transit inbound shipments from our suppliers and collaborate with freight forwarders & couriers, as well as internal teams, to ensure a smooth inbound processes at our LSP (incl. exceptions management)Facilitate quarterly cycle counts and internal stock synchronization processesLead quarterly business review meetings with 3PL partner and drive continuous improvement and support in strategic projectsProvide local insights to our controlling team during the budgeting process and validate actual LSP invoices on a monthly basisImplement projects and initiatives that improve logistics operations, in order to pave the way for business growth, such as lead time and cost reductions related to local distributionProvide support to other APAC warehouses, e.g. holiday backupYour story5+ years of relevant business experience, preferably in an international warehousing/logistics environment, experiences in the sportswear and/or fashion industry is a plusWarehouse work experience and profound understanding of warehouse processes involving managing LSPs, ability to drive results with LSPDetail oriented, process driven, well-organized, and hands-on personality, with a good understanding of what matters in delivering good customer experience and ease of doing businessStrong cross-functional communicator, able to synthesize business needs and translate challenges into solutionsGood understanding in ERP system and WMS (Warehouse Management System)Ability to work independently, take initiatives, multi-task and prioritize, to think and react in a high-energy and fast-paced environmentDemonstrated understanding of vendor shipping and routing guidelines is a plusProficient in Microsoft Excel, experience with Business Intelligence Tools (e.g. Looker) is an advantageAbout the TeamThe regional operations team in APAC is geographically spread across different countries, currently including Switzerland (HQ), China, Japan, New Zealand, and Australia. Additionally to the LSP, your main stakeholders are our local Customer Service teams, which we actually call Happiness Delivery, as well as our orderbook, commercial, and finance team. You also engage with other logistics specialists across the region and globally to exchange best practices and to support each other if necessary. We are focused and data-driven, but are also action-oriented and able to multitask, we establish and follow processes, but are also continuously challenging the status quo and "industry standard".Were constantly experimenting with new ways to deliver (literally), challenging operational norms to see how we can do it better. Who wants to be normal, anyway?Tucked in Cremorne near the business district, On Oceania is just as vibrant and diverse as its surroundings in fact, most of the team was born elsewhere.First: make it work. Then: make it beautiful. Were huge believers in the process of trial and error and we never over-engineer. If we fail, we fail fast and make quick decisions to move ahead.What we offerOn is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.We want to set everyone up for success, so heres the lowdown on how we hire. Our process is a two-way street bringing you into our culture, while helping us learn how you think.Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn''t for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine it creates that ''Wow'' moment.Step OneIt starts with you...You''ll start by submitting your application to a specific role.We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. We ask that you allow around 14 days for us to come back to you with a response. If you are a good fit to the role, someone will follow up with you within that window. If you didn''t receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.Step TwoInterview with a recruiterWhat ignites your spirit?This is where well start getting to know all about you and what makes you tick and its your first chance to get a feel for our culture.Chatting with a member of our talent team, youll learn more about On and how we work. Well learn about what motivates you and what you could bring to the team.Step ThreeInterview with a hiring managerReady to dig into the details?This second interview will be held with your future manager and will focus on the specifics of the job.Together youll delve into your unique skills and experiences and how they could be relevant at On. It''s also a time to assess how you might feel working side-by-side. Bring any questions you have about the job, the team or anything else you might like to know this is an open forum.Step FourThe Case StudyWhat''s your style?This task will help us understand how you think, face a challenge and give insight into your novel ideas.Designed to give everyone their best shot, your case study is based on something you might typically experience on the job.This is your chance to show us what youve got. So express yourself. Be you.Step FiveThe Experience DayYour first taste of the Oniverse.This is a time to meet some of the people you''ll be working closest with.In person or virtually, you''ll get a feel for the day-to-day at On and the people who make it happen. You''ll chat with a few potential teammates - the conversations will be as equally driven by the role and your experience as by our values.We believe how you do things is just as important as what you do.Step SixThe ResultAre we a good fit?Well get together internally to share our feedback and decide if were a match. We know that job searching is a big time investment, so its not a decision we take lightly.Its also time for you to reflect on the experience are we the right place for you?No matter the outcome, well give you meaningful feedback.Step One:It starts with you...You''ll start by submitting your application to a specific role.We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. We ask that you allow around 14 days for us to come back to you with a response. If you are a good fit to the role, someone will follow up with you within that window. If you didn''t receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On. #J-18808-Ljbffr