Description: Join Australia''s Staircase SpecialistsWith over 60 years of experience, STAIRLOCK is one of Australias leading staircase manufacturers and installers. Trusted by the nations top builders and developers, we are known for our precision craftsmanship, innovation, and reliability. Our family-owned business fosters a strong, loyal team culture, with some staff staying for more than 40 years.About The RoleWe are seeking a highly organised individual to join our national operations team. This role is pivotal in ensuring seamless coordination across multiple stakeholders and regions. This is a full-time position based at our modern head office in Lionsgate Business Park, Elizabeth South.Key Responsibilities:Coordinate our national installation and delivery schedules, ensuring timely communication with clients and internal teamsArrange site access and prepare compliance documentation for buildersMaintain accurate records in our ERP system and assist in continuous process improvementsEnsure customer enquiries are addressed within 24 hours, upholding our commitment to excellenceAbout YouProven experience in customer service, scheduling or administration within the building and construction industryProficiency in NetSuite or similar ERP systemsExceptional organisational skills and a keen eye for detailStrong communication and interpersonal skills, capable of building rapport with diverse stakeholdersSelf motivated with a positive attitude and a passion for delivery outstanding serviceWhy Join STAIRLOCK?Be part of a supportive and dynamic team that values collaboration and innovationOpportunities for professional growth and developmentContribute to projects that shape homes across AustraliaFlexible work arrangementsAt STAIRLOCK, we believe in building more than just stairswe build careers. If you''re ready to take the next step in your professional journey, we''d love to hear from you.How to Apply:To apply, please upload you resume and cover letter. For a confidential discussion, contact Kerri Willshire on 0407 712 123. #J-18808-Ljbffr
Job Title
Operations & Client Services Coordinator