Job Title

Company DescriptionDiscover the Sofitel Sydney Darling Harbour.Sofitel Sydney Darling Harbour welcomes guests into a world of luxury blending French Art de Vivre and local culture. The flagship hotel boasts 590 rooms and suites, four vibrant bars and restaurants, a stunning, award-winning outdoor infinity pool, a state-of-the-art gym overlooking the city skyline, an exclusive top-floor Executive Lounge, and our renowned luxurious spa.Outstanding people make it all happen, and we are committed to creating an energising, rewarding, and exciting work environment. Become part of a culture dedicated to executing exceptional luxury experiences for our guests.Inspiration, Recognition & RewardAs a valued team member, you will enjoy exceptional privileges and bespoke rewards, including access to industry benefits across a global portfolio of luxury accommodations, fine dining, and curated lifestyle experiences. Indulge in daily privileges such as artisan coffee at a preferred rate and a specially crafted Ambassador dining menu. We also offer a distinguished learning platform combining expert knowledge and tailored development to support your growth in a culture that celebrates excellence and personal ambition.Job DescriptionAssist in formulating and driving the MICE strategy for the hotel and communicate this strategy to the team.Develop and deliver comprehensive strategic and tactical plans for business development, income generation, and profit maximization.Organize conferences, events, and group accommodations from confirmation to post-event follow-up to ensure client satisfaction.Prepare banquet event orders, rooming lists, movement and action plans, and other relevant documentation to communicate client and guest needs internally and externally.Follow up on conference, group accommodation, social, and corporate proposals for direct clients and department needs.Assist with revenue forecasting, communicate group and MICE forecasts, and develop action plans to maximize hotel capacity and venue use.Collaborate with the Director of Revenue, Director of Sales, and Director of Marketing to achieve optimal RevPAR, revenue, and yield results across segments.Support the Reservations Department to ensure service delivery aligns with revenue strategies.Prepare monthly Sales and Marketing Reports, reflecting market intelligence and marketing plan adjustments.Monitor business peaks and troughs, and contribute innovative ideas to enhance revenue and profitability.Maximize revenue from corporate, wholesale, and MICE clients through cross-selling and up-selling.Promote a values-driven workplace culture.Encourage open communication across departments.Support change management with empathy and clarity.Lead initiatives to enhance employee engagement, feedback, and goal setting.Assist with performance reviews and employee development plans.QualificationsHighly motivated with excellent attention to detail.Strong interpersonal skills to liaise with clients, vendors, and partners.Maintain a professional appearance representing the Sofitel brand.3-5 years in a leadership role.5-10 years of experience in event planning, conference services, or banquet operations.Proven success managing large-scale events, conferences, and high-profile clients.Additional InformationIf you share our passion for hospitality, service excellence, innovation, and drive, we would love to hear from you!Our commitment to Diversity & Inclusion:We are an inclusive company committed to attracting, recruiting, and promoting diverse talent. We offer reasonable adjustments during the recruitment process upon request.Please note that full Australian Working Rights are required for this role. #J-18808-Ljbffr