Job Title

At ASIC, you can be the change that ensures a fair, strong and efficient financial system for the benefit of all Australians. Contribute to delivering on ASIC''s purpose, vision, and strategic priorities to help maintain the integrity of the financial system and protect consumers from harm.Can be based in Melbourne/Sydney/Perth - Other locations considered.From $94,198 - $105,581 (depending on experience) + 15.4% superannuationPermanent positionApplications close: 20 June 2025.The teamThe Digital team enhances regulatory operations through business systems and user-centred design, managing core platforms like ASIC CRM, Regulatory Portal, Search, data repositories, and key digital channels, including the corporate website.The roleAs a Lead Analyst, your role will encompass the following:Shape knowledge resources, refine policies, and troubleshoot complex regulatory system issues.Drive user acceptance testing, ensure quality assurance, and train team members while keeping stakeholders informed.Your role also includes supporting system transitions, fostering process innovation, and collaborating with experts to enhance ASIC''s regulatory systems.About YouQualifications & Experience:Bachelor''s degree and/or experience in customer relations, complaints, or support desk environments.Proficient in Microsoft Dynamics CRM, SharePoint, and similar systems.Strong communication, stakeholder management, and customer service expertise.Skilled in business process understanding, testing, data analysis, and problem-solving.Independent, outcome-driven, and adept at managing tasks efficiently.CapabilitiesAnalytical Thinking: Extract, interpret, and connect data to identify trends, risks, and solutions.Learning Agility: Adapt quickly to change, apply past insights, and stay current with trends.Stakeholder Engagement: Build and leverage networks, communicate effectively, and drive outcomes.Technological Aptitude: Utilize technology efficiently, understand ASIC systems, and apply insights strategically.View the position description for more information or click apply'' to start your application.Applications close at 11:59pm AEST, 20 June 2025.About ASICASIC''s remit is one of the broadest of regulators across the world. ASIC regulates corporations, markets, financial services and consumer credit and monitors and promotes market integrity and consumer protection in the Australian financial system. Through our enforcement work, we hold to account those who contravene the law, working to achieve strong outcomes that address the greatest consumer and investor harms.ASIC is committed to a providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. Indigenous Australians are encouraged to apply as well as applicants from all backgrounds and with different abilities.We Offer a Range Of Employee Benefits IncludingAttractive superannuationAdditional leave entitlements50/50 hybrid work-from home modelFlexible work arrangementsAssistance for study and professional developmentClick here to view ASIC''s salary and benefits guide.To read more about ASIC, you can visit our website or review our Corporate Plan.To work with us, you need to be an Australian citizen and be prepared to complete an ASIC Suitability and Baseline Assessment. #J-18808-Ljbffr