Job Title

Get ready to experience the world of DHL Express! Since 1969 we have been connecting people and businesses across the globe, and now we''re inviting you to join us on this journey!Are you ready to deliver exceptional results and take your career to new HEIGHTS!HOW DO WE RECOGNISE YOU?Annual KPI based merit bonus$200 yearly health and well-being allowance$500 yearly international travel allowanceLong service awards, recognition events and monetary prizesAccess to internal employee perks & benefits discounts12 weeks paid parental leave (continuation of superannuation payments)Inclusive culture with employee-led diversity groupsEAP for you and your immediate familyWHAT WILL YOU BE DOING?Collaborating with other Duty Managers, Supervisors and facilities to ensure the timely connection of shipments to flight and trucking schedulesCoordinating shift operations, responding to queries and problem solving to address any issues encountered during the shiftManaging and supporting a team of Supervisors in:Driving continuous improvement through understanding opportunities and root cause analysisCreating a high performance safety and service cultureAchieving regional and country targetsEnsuring a safe work environment by adhering to safe work procedures, participating in WHS audits and driving a safe work culture amongst your employeesMaintain oversight of regulatory compliance and training measures during the shiftCommunicating with internal and external business stakeholdersYou will be responsible for a team of 3 Supervisors as your direct reports, with oversight of approximately 25 Operations AgentsThis is a full-time permanent position working 38 hours per week, Monday to Friday on the AM shift, from 6:00am - 2:00pm (flexibility may be required during peak times)WHAT CAN YOU BRING?Experience in Service Centre and/or Gateway Management - DesirableProven people leader to successfully lead teams to achieve goals and business targetsExcellent written and oral communication, organisational, and interpersonal skillsInternal/external relationship building, customer service focus, financial and business acumenAbility to balance short-term and long-term demands delivering on departmental targets and strategyPrioritise multiple responsibilities and projects in a fast-paced environmentSUPPORTING A DIVERSE WORKFORCEDHL Express is an equal opportunity employer committed to fostering a diverse and inclusive culture. We do not discriminate on the basis of race, colour, sex, sexual orientation, age, physical or mental disability, marital status, family or carers responsibilities, pregnancy, religion, political opinion, national extraction or social origin. Accordingly, we encourage applications from people of diverse backgrounds.If you do require a reasonable adjustment during the recruitment process, please contact us via email on recruiting_au@dhl.com .CONNECTING PEOPLE. IMPROVING LIVES.Unlock job insightsSalary match Number of applicants Skills matchTo help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.Featured jobsWarehouse ManagerNavia Logistics11d agoOperations Team Leader (Home Delivery Centre) #J-18808-Ljbffr