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Job Title


Continuous Improvement & Capability Lead, Project Management & Scrum Master Prac


Company : icare NSW


Location : Sydney, Australia


Created : 2025-06-18


Job Type : Full Time


Job Description

Continuous Improvement & Capability Lead, Project Management & Scrum Master PracticeJoin to apply for the Continuous Improvement & Capability Lead, Project Management & Scrum Master Practice role at icare NSWContinuous Improvement & Capability Lead, Project Management & Scrum Master PracticeJoin to apply for the Continuous Improvement & Capability Lead, Project Management & Scrum Master Practice role at icare NSWGet AI-powered advice on this job and more exclusive features.Develop and implement continuous improvement initiativesImprove delivery outcomes through Agile/Waterfall capability uplift.Champion Communities of Practice and enhance governance, assurance and reporting frameworks.Permanent Role | Hybrid working | offering a highly competitive salary.About the RoleWorking in a matrix model, the Continuous Improvement & Capability Lead supports the Manager, Project Management & Scrum Master Practice (MPMSP) and broader practice team. The role is focused on continuous improvement and capability uplift ensuring high quality delivery services, enhancing project management capabilities that support delivery across both Agile and Waterfall methodologies. The Continuous Improvement & Capability Lead will play a key role in leading Community of Practice (CoP) events and initiatives, championing our governance and assurance frameworks, managing our workforce and working closely with our EPMO team to continuously improve reporting tools and frameworks.A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programsComprehensive learning and development support aligned to icares Core Capabilities.Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual AwardsAccess to our Employee Assistance ProgramDutiesIts an exciting time at icare where no two days are the same; as Continuous Improvement & Capability Lead you will:Strategic Alignment: Support collaboration and alignment with other Delivery Practice Areas to ensure integrated processes, frameworks and tools.Effective Resource Management: Support the allocation and management of resources to initiatives ensuring optimal resourcing and capacity planning. Balance supply and demand proactively, addressing gaps and surpluses. Champion a result orientated culture, holding themselves and others accountable for delivery outcomes. Support the Manager in developing and maintaining a comprehensive view of practice skills and capabilities to support strategic resourcing decisions. Provide the Manager with regular Workforce Management reporting (allocation, capacity, supply & demand etc.) Support recruitment activities from advertisement through to onboarding.High Quality Delivery: Provide support and mentorship for practice members to support career development Undertake regular quality assurance activities that champion consistency in deliverables through standardised governance, process, templates and best practice. Identify areas for continuous improvement that will drive innovative techniques and integrated tools to enhance delivery effectiveness including standardised use of JIRA, confluence, PPM and other tools.Stakeholder Engagement: Lead Community of Practice events and initiatives Build and maintain strong relationships with stakeholders, including Portfolio Directors, Practice Managers, Project Managers, Scrum Masters, Business Analysts, Business Owners and SMEs.Skills & Experience Bachelors degree in computer science, Information Technology, or a related field Delivery experience across both Agile and Waterfall Minimum 8 years experience in la scrum master/project management/information technology role. Minimum 3 years experience in leading cross-functional groups. Experience in defining and executing strategy and continuous improvement initiatives aligned with business objectives. Solid understanding of IT infrastructure, software development, cloud technologies and cybersecurity. Strong skills in building relationships with key stakeholders, including executive leadership.CultureWe know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our peoples development so the people of NSW can thrive.About the CompanyWe care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.For more information about icare visit our websiteicare operates a direct sourcing model so no agency introductions will be acceptedWe are a Circle Back Initiative Employer - we commit to respond to every applicantA talent pool may be created through this recruitment process.Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesInsuranceReferrals increase your chances of interviewing at icare NSW by 2xGet notified about new Project Manager jobs in Sydney, New South Wales, Australia.Executive Assistant and Project CoordinatorSydney, New South Wales, Australia 9 hours agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia A$120,000.00-A$150,000.00 3 weeks agoSydney, New South Wales, Australia 5 days agoProject Coordinator Commercial Fit-Outs (6-Month Contract)Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$170,000.00-A$220,000.00 4 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 days agoProject Management Lead - Global Business Solutions - AUNZSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 2 weeks agoAssistant / Project Manager - Client Side Projects to $80mSydney, New South Wales, Australia 3 weeks agoMillers Point, New South Wales, Australia 2 days agoSydney, New South Wales, Australia A$70,000.00-A$110,000.00 14 hours agoSydney, New South Wales, Australia A$90,000.00-A$100,000.00 3 days agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia A$110,000.00-A$130,000.00 3 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia A$100.00-A$150.00 3 weeks agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 14 hours agoSydney, New South Wales, Australia A$80,000.00-A$95,000.00 2 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$180,000.00-A$200,000.00 4 weeks agoUltimo, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$130,000.00-A$150,000.00 2 days agoWere unlocking community knowledge in a new way. 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