Job Title

Crystalbrook Kingsley has transformed Newcastles former Council Administration Centre into an elegant and sophisticated 130-room five-star hotel, featuring a signature rooftop bar and restaurant, lobby bar and caf, along with two private meeting venues. With the City Hall Civic Theatre, Newcastle Art Gallery, and War Memorial moments away, Kingsley is culturally connected, celebrating both heritage and future developments. THE ROLE: You will curate the hotel experience for our guests by: Achieving and exceeding guest hygiene standards. Ensuring the hotel is presented to a high standard in cleanliness and appearance. Cleaning all general areas, including bathrooms, and replenishing amenities with high quality and efficiency. Maintaining rooms to high standards of cleanliness and presentation. Performing room cleaning tasks, making beds, dusting, vacuuming, cleaning bathrooms, and replenishing amenities efficiently. Responding promptly to guest requests for amenities or additional items. ABOUT YOU: Your talents will include: Experience in hotel housekeeping operations is preferred but not essential. Excellent organization and time management skills, with strong communication abilities. Strong attention to detail in cleaning and presentation. Commitment to delivering excellent service and meeting quality standards. The ability to work independently and as part of a team. THE BENEFITS: You will work with exceptional people in a supportive, diverse, and passionate environment. This is a vital position within our team at Crystalbrook Collection. Benefits include: A market-leading 50% F&B discount across all venues. $99 room rates and a generous friends and family discount. Lifestyle benefits including extra leave and earth advocacy days. A commitment to sustainability practices. Internal mobility programs and reward schemes. Online learning, career development, and enhancement plans. Personalized employee support networks. Regular service recognition and team events. Crystalbrook Collection is an award-winning hotel development and management company, showcasing Australia''s newest portfolio of distinctive upscale hotels, restaurants, and bars, with a valuation of over AU$1 billion across NSW and QLD. Our growth continues with plans for new hotels in Adelaide and Canberra, and ambitions for further expansion both in Australia and internationally. Our environment is dynamic and entrepreneurial. We focus on creating exceptional customer experiences that reflect the individuality of our locations. We are passionate advocates for equality and diversity and welcome applications via the provided link. We look forward to hearing from you! #J-18808-Ljbffr