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Job Title


Head of Customer Support


Company : McLaren Faithful


Location : Melbourne, Australia


Created : 2025-06-18


Job Type : Full Time


Job Description

McLaren Faithful is an online platform dedicated to providing the latest news, updates, and insights on McLaren Racing and the world of Formula 1. Our mission is to keep the McLaren community informed, engaged, and entertained with high-quality content. We offer news articles, analysis, features, and foster a community of passionate McLaren & F1 fans worldwide.Role DescriptionThis is a full-time remote role for a Head of Customer Support. The Head of Customer Support will be responsible for overseeing and managing all aspects of customer support operations, ensuring customer satisfaction, providing technical support, and enhancing the overall customer experience. They will lead a team of support representatives and collaborate with other departments to address customer needs effectively.QualificationsCustomer Support and Customer Service skillsExperience in ensuring customer satisfaction and improving customer experienceTechnical Support proficiencyStrong communication and interpersonal skillsAbility to lead and manage a teamExperience in the sports or entertainment industry is a plusBachelor''s degree in Business Administration, Communications, or related fieldSeniority levelSeniority levelDirectorEmployment typeEmployment typeFull-timeIndustriesInternet NewsReferrals increase your chances of interviewing at McLaren Faithful by 2xGet notified about new Head of Customer Support jobs in Melbourne, Victoria, Australia.Melbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 1 week agoLinux Enablement - Software Engineering ManagerMelbourne, Victoria, Australia 3 months agoLinux Enablement - Software Engineering ManagerMelbourne, Victoria, Australia 3 months agoSoftware Engineering Manager - Sustaining EngineeringMelbourne, Victoria, Australia 1 month agoSoftware Engineering Manager, Ubuntu GamingMelbourne, Victoria, Australia 1 month agoUbuntu Enablement - Software Engineering ManagerMelbourne, Victoria, Australia 3 months agoSoftware Platform Engineering Manager - Ubuntu for Next-Gen SiliconMelbourne, Victoria, Australia 1 month agoSoftware Engineering Manager - Ubuntu Linux KernelMelbourne, Victoria, Australia 6 days agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr