Job Title

Customer Service Representative - Bega and Merimbula162859Distribution and Marketing (Branches, Contact Centre, Mobile Lending etc)BegaStart your banking career with acommunity minded and trusted bankPart time - 26hrs, Mon, Tues, Thurs andFriBanking experience not required, excellent training providedSupportive team environment with great career pathwaysAn ideal opportunity for anyonelooking to start a rewarding career in Banking. As aCustomer Service Representative,you will join our Bega and Merimbulateams in providing great service and support to IMB customers in relation to their financial needs.The RoleHaving conversations and interactions with members via all channels (in person, online and over the phone) andassisting them with their banking and insurance needs and enquiriesExploring new opportunities to find the right financial solutions that may improve their positionUsing various technologies, systems and digital platforms, cash handling and balancingWorking with your Manager and team to collectively achieve the branch goals and objectivesMaintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures and carryout administrative duties.The hoursMonday 9:30-3:30 - BegaTuesday 9:30-3:30 - BegaThursday 8:45-5:15 - BegaThe PersonSome experience in sales and service, preferably in retail, banking or hospitality industriesCash handling ability and an accurate eye for detailA learning mindset and ambition to build a career in the banking industryAn aptitude for technology and proficient in MS Office programs/appsHonesty and integrity and take pride in diligently following procedures and policy in a regulated financial environmentA flexible approach in the workplace, can take initiative, prioritise work and problem solve to complete daily work requirementsA genuine desire to help people, work directly with customers as well as work with and support a teamA current NSW drivers'' license and thewillingness to travel to branches within the region as required for training or staff relief purposes.The IMBIMB Bank isa leading member-owned bank offering a full range of products and services in both retail and business banking. IMBs purpose is to provide simple, competitive and authentic banking that helps our members and communities be better off and have been doing so for over 144 years. An awardwinning and growing organisation, weve donatedmore than $12 million through our Community Foundation to over 900 projects in the communities in which we live.At IMB, we are dedicated to providing our people with a supportive and rewarding work environment and we offer a range of benefits including:A supportive culture that actively promotes inclusion and the wellbeing of our employeesCompetitive remunerationProduct concessionsPaid parental leavePurchase leave optionsStudy assistanceGenuine investment in your learning and professional growth.Apply now by following the prompts. For more information contact Jodi Howarth, Branch Manager - jodi-ann.howarth@imb.com.au. Applications close June 29,2025. (Email applications are unable to be accepted). #J-18808-Ljbffr