Job Title

Permanent Full Time position Salary packaging arrangements that can increase your take home pay Woolloongabba location close to public transport, parking, and cafes Manager Plan Management and Funding Administration We currently have an amazing opportunity for a Manager Plan Management and Funding Administration on a on a full-time basis working out of our Woolloongabba Head Office. What will I be doing? The purpose of the Manager Funding Administration and Plan Management role is responsible for the administration and interpretation of funding for Spinal Life Australia, and leadership of the NDIS Plan Management and the Financial and Administrative Support Teams. This role will be responsible for supervising a team of plan management officers, senior funding officers and administration staff to ensure consistent advice is delivered throughout the organisation. The role is required to provide individuals participating in the NDIS with expert financial and administrative support to maximise the value of their plans; and ensure the best outcomes for clients, their funding and the organisation through collegial, and productive relationships within and external to Spinal Life Australia. Plan Management and Funding Administration Understand the NDIS Price Guide to accurately interpret supports funded under an NDIS plan against NDIS codes; accurately interpret supports funded for NDIS clients; and forecast cashflow sustainability for the Organisation. Provide support and guidance to the wider business as a subject matter expert on all matters relating to the Organisations funding sources in conjunction with the Finance Team and work collaboratively with service Departments when called upon to assist with compliance and monitoring of service delivery activities including NDIS plan management. Demonstrated understanding and ability to interpret funding sources including National Disability Insurance Agency, National Injury Insurance Scheme Queensland, Department of Veteran Affairs and others Maintain a good working knowledge of database management that ensures the accurate entering of information into the CRM (HubSpot), CMS (Carelink) and plan management system (Careview). Lodge claims and process queries on the NDIS Portal, PRODA, and other Government portals on behalf of clients and liaise with stakeholders working in the National Disability Insurance Agency (NDIA) and other Government authorities Prepare and update work instructions for the Team to ensure best practice processes are followed Team Lead Responsibilities Provide professional supervision, coaching and mentoring for the Team to grow their skills and knowledge as required. In conjunction with the Chief Finance Officer monitor and ensure that all business practices meet relevant standards, legislative requirements, and contemporary practices. Participate in continuous improvement opportunities to improve and optimise business processes and grow automation within the Team and the Organisation with the Chief Finance Officer We are looking for: 3 years of previous experience working with NDIS Plan Management and/or Funding Administration Proven experience in the coordination of all aspects of the NDIS Plan Management process. Proven ability to lead, coach and support staff to achieve results. Demonstrated knowledge of the NDIS Plan Management process, including NDIS Price Guide and NDIS codes An effective communicator with a keen eye for detail to deliver high quality outcomes for all stakeholders. An adept relationship-builder with excellent interpersonal and communication skills. Someone who has a high level of time management skills, with the ability to work under the pressure of deadlines. You will be required to obtain a NDIS Workers Screen and Blue card. If this opportunity feels like the perfect next step in your journey with Spinal Life, we would love to hear from you please submit your updated resume and brief cover letter outlining your interest. For further information feel free to give me a call on or send through any enquires to