Job Title

Overview We are looking for an experienced Client Governance & Integrity Lead to oversee client-facing risk event governance and ensure alignment with regulatory obligations, including CPS230. This role plays a key part in managing risk event lifecycle activities, enhancing control frameworks, and building strong partnerships with clients and internal stakeholders. Flexible work options with a strong focus on diversity and wellbeing. Generous leave benefits including parental, volunteer, and wellbeing leave. Key Responsibilities Manage day-to-day client interactions related to risk events, including documentation (e.g. CRENs, SICs) and progress updates. Ensure governance processes meet contractual and regulatory standards, escalating delays or outliers as needed. Lead and maintain a regular client engagement cadence, providing transparency on risk event resolution. Deliver meaningful reporting and insights that drive operational improvements. Identify control failures, recurring risk events, and gaps in current processes; propose enhancements to strengthen the control environment. Collaborate with 1st Line Risk to understand CPS230 obligations and their impact on client expectations. Support strategic initiatives and contribute to a continuous improvement culture within the team. Leadership & Culture Promote a proactive, risk-aware culture aligned with MUFGs and Link Groups values. Support team development and foster collaboration across functions to achieve shared goals. Represent the voice of 1st Line Risk in relevant client and governance forums. Skills & Experience Required Minimum 3 years of financial services experience and a relevant tertiary qualification. Strong analytical, investigative, and problem-solving skills. Ability to manage competing priorities and deliver to tight deadlines. Excellent verbal and written communication skills with a client-centric approach. Collaborative, with proven ability to build trust and work across teams. Comfortable working in a fast-paced, dynamic environment. Proficiency in MS Office and other relevant software. Some of our Employment Benefits Flexible working enabling our employees to work in the office and at home Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave Employee Recognition Program - to recognise people who are demonstrating our values and Talent Referral Program Salary Sacrificing via Superannuation Employee Assistance Program Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support Employee discounts Access discounted rates and offers from a variety of providers including Bupa and Microsoft! Novated Car Leasing Culture @ MUFG Pension & Market Services We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.