Job Title

Join a dedicated team making a positive impact on the lives of older Australians. Utilise your expertise in dementia and aged care to support clients and their families. Work in a collaborative environment focused on continuous improvement and excellence. Enjoy a permanent full-time position with opportunities for professional development. Alzheimers Queensland is a leading provider of aged care services, offering a range of community care options, including the Home Care Package program, to older Australians who wish to remain independent and engaged in their communities. We are committed to delivering compassionate, high-quality services to older people, the frail aged, and people living with dementia. AQ is expanding its services, and we are now looking for a Dementia and Aged Care Consultant to join on a 12 month fixed term basis. Position Overview The Dementia and Aged Care Consultant is responsible for managing helpline calls and facilitating the placement of clients within AQ services. This role will also involve working as a liaison consultant in residential and community settings, supporting clients, residents, and staff while ensuring a high standard of care in line with the organizations mission and values. Key responsibilities include managing the Dementia Helpline, providing information and support to clients and service providers, and collaborating with various teams to ensure operational goals are met. This position requires ongoing professional development and adherence to compliance standards within the aged care sector. Candidate Profile The ideal candidate will possess a strong background in aged care and dementia support, demonstrating compassion and commitment to client welfare. Demonstrated experience in residential or community-based human services related to aged care. Formal qualification in a related field of either Social Work, Allied Health, Nursing and/or significant experience working with clients in the delivery of a community-based service or within a health-related field. Sound knowledge of dementia care principles and the Charter of Aged Care Rights. Excellent customer service skills and the ability to manage challenging situations effectively. Proficient in digital applications and communication tools relevant to the role. We are looking for someone who exemplifies integrity, teamwork, and a dedication to continuous improvement in the field of aged care. Candidates should be adaptable, possess strong problem-solving skills, and be able to work independently while contributing to team success. Employment Conditions This is a permanent full-time position based at our Resource Center in Upper Mt Gravatt. The role requires a commitment to ongoing professional development and compliance with aged care standards and legislative requirements. We encourage individuals who meet the qualifications and share our values to apply for this rewarding opportunity to make a difference in the lives of older Australians. If you are passionate about providing exceptional care and support, we want to hear from you! Apply Now About Us We have over 500 specialist staff who work alongside our community and residential clients. Our philosophy of care creates a good work culture that not only benefits our staff, but benefits our clients and residents. We focus on supporting and enabling our clients that results in quality time being spent with them and not just focusing on tasks.