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Job Title


Retail Assistant Store Manager | Mackay Airport


Company : Lagardere Travel Retail


Location : Mackay,


Created : 2025-06-20


Job Type : Full Time


Job Description

Take your career to new heights in the intoxicating buzz of a living breathing airport! At LagardreAWPL , were not just the largest Travel Retail operator in the Pacific were the most passionate ! With 150 stores across Australia, New Zealand, and Noumea , we bring big brands to life in airports and travel hubs . Our dynamic team of 2,000 professionals work across 40 unique retail concepts and now, we want YOU to join our team! Our News@MKY store offers a range of curated news/magazines, books, gifts, and travel essentials! Find the latest blockbuster title alongside the next great Australian novel. *Flexibility is key - Airport hours mean operation can range from 5am - 10pm and management can also do occasional openings and closing! The Role: Were on the lookout for a Full Time Assistant Store Manager at Mackay Airport ! If you love creating unforgettable customer experiences, thrive in a fast-paced retail space, and want to grow your leadership skills this is your chance to shine. *Flexibility is key - Airport hours mean operation can range from 5am - 10pm and management can also do occasional openings and closing! What Youll Do: Lead from the front be the go-to person for support and motivation Deliver magical moments for customers with every interaction Support the Store Manager in driving performance and team engagement Set high standards in presentation and service and walk the talk Give meaningful feedback and coaching to help your team grow Help create a respectful, connected team culture Step up when needed be confident managing store operations What Were Looking For: Experience in a similar leadership role in a high-energy retail environment Strong communication skills and a natural ability to lead Confidence to take initiative and own your role A hands-on leader who thrives in a team setting Flexibility to work across rotating shifts (mornings, evenings, weekends & public holidays) Valid working rights & eligibility to obtain an Aviation Security ID Card Strong familiarity with the Microsoft Suite, including Outlook, Excel and Word Experience in rostering, stock control, and loss prevention will be a great bonus Experience mentoring & coaching across customer service, product knowledge, inventory control & merchandising Perks & Benefits: Parking No one likes paying for it! We offer free/subsidised airport parking for our employees Staff Discounts You''ll get exclusive discounts on products in our stores extra savings on water and hot beverages Career Development Our Better Together development program offers opportunities to upskill, take on new challenges, and grow your career within our vibrant network Paid Parental Leave We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme additional personal leave entitlements Employee Referral Program Refer your awesome network to our team and if theyre hired, youll receive a reward youll go into the running to win an end-of-year bonus Wellbeing Leave & Employee Assistance Program From day one our permanent employees receive a paid Wellbeing Leave day, and everyone has access to TELUS Health a 24/7 service offering compassionate, confidential support whenever you need it Work in a Dynamic Airport Environment Where no two days are the same! We Value Diversity & Inclusion At LagardreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence. Join us at LagardreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices. Ready to step into a leadership role thats full of excitement and opportunity? APPLY NOW and let your retail career take off with LagardreAWPL!