Job Title

Job Summary Process and research invoices, returns and credits Maintains debtor records and analyses collections Updates and summarises receivables Assists collections, customers and sales/marketing department in requests for invoices or shipping verification Assists with compliance requirements imposed on the company from customer portals Acts as backup for Accounts Payable Key Accountabilities Collaborate with Finance and Sales professionals to maintain accounts receivable Telephone Collections on overdue debtors, striving for that 1st call resolution Compile and process information on all assigned debtors on aged trial balance Ensure customers are billed correctly for goods and services offered Periodically issue invoices and distribute them electronically or by mail Communicate with customers and co-workers to answer questions Resolve disagreements between the company and its debtors Request payment of pending debts in a firm yet considerate manner Negotiate payment arrangements when needed Keep accurate records (customer master file information, received payments etc) Prepare and submit statements Daily bank allocations on all payments received Ensure you adhere to company policies and procedures Provide excellent customer service internally and externally Work actively to reach team and individual key performance indicators Process customer account applications, credit notes and credit card payments Accounts Payable Back Up Support when required Timely and Accurate entry of Supplier invoice Supplier payment runs when required Other duties and responsibilities as assigned or required Safety Promote compliance with the Company''s EHS systems and relevant legislation and regulations Promote and support the reporting of incidents such as near miss, accident or equipment damage Competencies Proven experience in Accounts Receivable in a fast paced and dynamic environment with >500 active accounts Self-starter, able to work under time constraints, detail-oriented Excellent communication and interpersonal skills Proficient in MS Office and data entry; working knowledge of SAP Ability to meet deadlines, organise work priorities and coordinate tasks Demonstrate a flexible and can do attitude Great attention to detail Demonstrated analytical and problem-solving skills Focused on achieving agreed targets Confidentiality and trustworthines