Job Title

Add expected salary to your profile for insights Are you a dynamic and experienced hospitality leader ready to take the reins of one of Sydneys most unique multi-level venues? Plaza Hotel is seeking a confident, commercially astute and service-driven General Manager to lead operations across our bar and bistro, premium nightclub, basement cocktail bar, heritage-listed theatre space and gaming room. This is a rare opportunity to lead an ambitious, high-profile venue with a bold vision and diverse audience. About the Role Reporting directly to the Director, you will have full accountability for the venues day-to-day operations, financial performance, guest experience and team leadership. Youll be responsible for overseeing department heads, driving operational standards, leading venue culture, and ensuring the seamless delivery of events and service across all levels. Youll work closely with marketing, events, entertainment, and floor teams to deliver an elevated, high-energy hospitality experience - day and night. Key Responsibilities Take ownership of operational strategy and work closely with the Director to shape and drive the venues overall direction Lead all areas of venue operations, compliance, and service standards Oversee financial performance, cost control, wage forecasting and P&L reporting Build and mentor a high-performing team, drive culture and performance Identify and drive new revenue opportunities across events, functions, partnerships, and local community engagement Support marketing campaigns, brand strategy and local area initiatives Ensure smooth execution of events and bookings, including floor plans and staffing Maintain high standards of venue presentation, lighting, music, and ambience Champion customer experience and respond to real-time service needs Liaise with promoters, artists, agencies and high-profile guests About You 5 years in a senior venue leadership role Experience in multi-space or high-volume venues (bars, events, nightclubs, entertainment, gaming) Strong commercial acumen with budgeting and financial reporting skills Outstanding leadership and communication skills Able to thrive in a fast-paced, late-night environment Proactive, hands-on and highly adaptable Working knowledge of NSW Liquor & Gaming compliance, RSA and WHS Experience liaising with creatives, promoters, and high-end clientele a plus Extensive experience in gaming operations & customer engagement Holds their licence or is willing to obtain one Well-connected within the hospitality industry, with strong local networks Why Join Plaza Hotel? Work with a passionate and creative team redefining hospitality in Sydney Be part of a bold and evolving brand in a premium, design-led venue Drive both creative experiences and commercial outcomes Competitive salary with growth opportunity Ready to lead something special? Apply now with your CV and a short cover letter telling us why youre the right fit for Plaza Hotel . How do your skills match this job? How do your skills match this job? Sign in and update your profile to get insights. Your application will include the following questions: Which of the following statements best describes your right to work in Australia? How many years'' experience do you have as a general manager? How many years of people management experience do you have? What''s your expected annual base salary? How much notice are you required to give your current employer? How many years'' experience do you have as a Hospitality Executive? To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory. J-18808-Ljbffr