Job Title

Duty Manager MSAC, 30 Aughtie Drive, Albert Park, Victoria, Australia Parkville, 10 Brens Drive, Parkville, Victoria, Australia Req 637 Friday, 13 June 2025 About the roles: We are on the hunt for an experienced, professional Part Time (20hrs per week) Duty Manager at the State Netball & Hockey Centre in Parkville and a Full Time Duty Manager at Melbourne Sports and Aquatic Centre in Albert Park to ensure the safe, efficient, and effective operation of the venues that host everything from elite competition to grassroots sport in one of Victorias most multi-faceted, multi-use facilities. As a Duty Manager, youll lead operational safety and emergency responses during venue hours, ensuring the wellbeing of all patrons and staff. Acting as the key escalation point for incidents, you''ll work closely with venue management to manage unplanned events swiftly and effectively. You''ll also support daily operations by coordinating rosters, overseeing incident reporting and reviews, maintaining safety records, and managing access and security all while working collaboratively with the wider Venues team. With world-class facilities, a dynamic atmosphere, and a passionate team, working at SSCT offers variety, connection, and purpose. From international events to community sport, its a workplace where you can grow your career and enjoy every moment. As a Duty Manager your primary responsibilities will include: Overseeing the day-to-day safety and security of venue staff, patrons, and facilities Acting as Chief Warden during emergency situations Act as the escalation point for the venue at all times of operation Representing SSCT professionally in all interactions with stakeholders Identifying, reporting and mitigating potential risks associated with venue activities Providing leadership and guidance to staff Monitoring activities using Access Monitoring & CCTV systems Ensuring the facility is safe prior to opening and respond to incidents promptly Applying first aid and managing emergency situations Troubleshoot and managing issues onsite Overseeing contractor inductions and management Leading and participating in simulated emergency evacuations Conducting visual inspections and daily audits of the facility Liaising with venue hirers during larger events Assisting in the management of spectators at major events Reporting/managing violations of venue terms and conditions so as to ensure safe practices at all times Contributing to the preparation of annual operational budgets Assisting Operations Managers with project implementation Required skills and Qualifications: Experience managing staff, contractors, and stakeholders in a sporting venue environment Demonstrated experience in a management or supervisory role in large facilities Experience in WH&S policies, risk, and emergency management Understanding of quality standards in venue presentation and operations Experience working in Stadium and/or Aquatics environment (desirable) Evidence of strong stakeholder relationship management and conflict resolution skills Knowledge of the Sport and Recreation industry Problem-solving and continuous improvement mindset Ability to control risk at events and enforce crowd control practices Maintain required qualifications and participate in training sessions Proficient in Microsoft Office Current Pool Lifeguard and First Aid certificates including CPR and Advanced Resuscitation, and First Aid management of Asthma and Anaphylaxis would be highly regarded Current Working with Children Check Responsible Service of Alcohol Australian drivers licence Aquatic Technical Operator If you dont currently hold all the listed qualifications but have relevant experience and a passion for venue operations and safety, we still encourage you to apply we value transferable skills and a great attitude. Why is this a great place to work? You will love working at the State Sports Centres. Heres just a few reasons why: Great staff benefits including free parking, gym membership, discounts at SSCT food & beverage and retail outlets and complimentary court hire for casual bookings across the stadiums Family and friends discounts on gym membership Discounted access to holiday programs and creche for dependents You will be surrounded by elite athletes daily and will be supporting a wide range of elite sports and world class events, as well as community sport and recreation You will be challenged daily and can develop yourself as a person as well as gaining valuable career skills We have a fantastic team of people who are great to work with. Join us in our mission to help people to be excited about sport, engage in healthy activity and feel inspired to be their best How to apply: Please send through a resume and cover letter supporting your application for this exciting role with State Sport Centres. We will be reviewing applications and commencing interviews as they come in, so please don''t delay in applying. For further information please contact Abigail Grant, Talent Acquisition Business Partner 61 . SSCT values diversity, is an equal opportunity employer, and encourages applications from culturally and linguistically diverse backgrounds including Aboriginal and Torres Strait Islanders, and from people with disabilities. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are visitors to our venues and facilities. Successful applicants will be required to provide a current Working with Children Check before being able to commence employment. Other details Job family Administration Pay type Salary Apply now