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1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.This range is provided by Club Digital. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.Base pay rangeA$150,000.00/yr - A$170,000.00/yrCome & work for a fast growing reputable company helping customers save money on household & everyday bills. They have 400+ employees Australia wide.We''re looking for a Strategic Senior CRM Manager to lead the team to a fully integrated, omnichannel lifecycle strategy. We require a senior-level thinker who can connect customer data, behaviour, and touchpoints across the full journey (pre- and post-purchase), driving activation, retention, and long-term loyalty.You will lead a team of 3 specialists (nurture, retention, and campaign coordination) and own initiatives across email, SMS, concierge, push, content cards, and the member dashboard.You will work closely with product, sales, and data to bring journey-based engagement to life.Responsibilities include:Strategic Leadership & CRM VisionCross-Functional Leadership & CollaborationWe require:6+ years in CRM/lifecycle/retention roles2+ years in team management rolesStrong strategic and data skillsExperience across multiple channels (not just email/SMS)Familiarity with Braze and tools like Snowflake a bonusCollaborative, commercially minded, and outcome-drivenWe offer:A competitive salary package, with strong growth potentialSupportive team & environment (encourage innovation, collaboration & creative thinking)Annual training budget to invest in your learning & developmentHybrid WFH / Sydney CBD Office setupPlease apply using the link OR email your resume to andrew@clubdigital.com.auSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesTechnology, Information and Internet and Consumer ServicesReferrals increase your chances of interviewing at Club Digital by 2xGet notified about new Customer Relationship Management Manager jobs in Sydney, New South Wales, Australia.Queens Park, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoFrenchs Forest, New South Wales, Australia 2 months agoSydney, New South Wales, Australia A$90,000.00-A$120,000.00 5 days agoAssistant Store Manager / Customer Service Manager - rebel WarriewoodWarriewood, New South Wales, Australia 3 days agoClient Relationship Manager- Lifesciences and HealthcareNorth Ryde, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 2 weeks agoDigital Marketing Manager | Tier-1 Law FirmSydney, New South Wales, Australia A$150,000.00-A$190,000.00 2 weeks agoSydney, New South Wales, Australia 2 days agoSenior Customer Success Manager - Enterprise (Retail / Hospitality)Sydney, New South Wales, Australia 2 weeks agoSenior Customer Success Manager, Upmarket - APACSydney, New South Wales, Australia 2 weeks agoSenior Customer Success Manager, Upmarket - APACSydney, New South Wales, Australia 2 weeks agoCustomer Relationship Management ManagerSydney, New South Wales, Australia 5 days agoSenior Customer Success Manager, Public SectorSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 month agoManager, Customer Success Midmarket, AEC APJNorth Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 5 months agoSenior Customer Success Manager - Enterprise (Manufacturing)Millers Point, New South Wales, Australia 2 days agoSurry Hills, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 2 weeks agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr