Add expected salary to your profile for insightsBased in Jandakot, you will oversee the operations of our call centre managing a team of 3.Your role will be to motivate, coach, and inspire teams to deliver outstanding sales and customer service by providing ongoing support, training, direction, and feedback.On offer:Competitive salary, including monthly performance bonusesLong-term career paths within our national sales teamSupported training and development opportunitiesBe part of a growing success story built on strong team culture and a people-first focusAbout TyremaxTyremax is a leading tyre wholesaler, supplying top brands across Australia and New Zealand.With decades of industry experience, we are known for our commitment to quality, reliability, and outstanding customer service.About You:As an experienced leader, you bring a results-oriented approach and a clear understanding of how your teams contribute value to both customers and internal stakeholders.You will play a critical role in organisation-wide initiatives aimed at improving and standardising service across the Tyremax network.What you need:Relevant experience in a fast-paced, KPI-driven environmentAbility to foster high-performing teams and individualsStrong business acumen with the ability to analyse and interpret dataProficiency with relevant systems and call centre technologiesHow do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.Your application will include the following questions:How many years'' experience do you have as a Contact Centre Manager? Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? Do you have customer service experience? Do you have experience working towards targets and KPIs? Do you have experience in a sales role? What''s your expected annual base salary? How much notice are you required to give your current employer?Retail & Consumer Products 101-1,000 employeesTyremax is an independently owned and operated tyre wholesaler to the tyre industry. We have multiple recognised tyre brands in our portfolio which service both, the on, and off highway market segments. Tyremax has earned an enviable reputation within our industry for living up to our mottoMark of quality Assurance of service.Tyremax distribute from 11 strategically placed warehouses in Australia and a further 5 in New Zealand. Robust inventory levels are closely monitored to ensure that stock is available to all our customers at very short notice. Important as this is, the enduring and consistent feature of every Tyremax Staff Member is we care!Tyremax is an independently owned and operated tyre wholesaler to the tyre industry. We have multiple recognised tyre brands in our portfolio which service both, the on, and off highway market segments. Tyremax has earned an enviable reputation within our industry for living up to our mottoMark of quality Assurance of service.Tyremax distribute from 11 strategically placed warehouses in Australia and a further 5 in New Zealand. Robust inventory levels are closely monitored to ensure that stock is available to all our customers at very short notice. Important as this is, the enduring and consistent feature of every Tyremax Staff Member is we care!To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.What can I earn as a Contact Centre Manager #J-18808-Ljbffr
Job Title
Call Centre Manager