Job Title

13 hours ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Woodards Real EstateJob Title: Group Operations & Support ManagerReporting To: Group General ManagerEmployment Type: Full-time (flexible hours -negotiable)About Woodards Group: Established over 100 years ago, Woodards is a revered and iconic name in the Australian real estate industry. With a rich history built on trust, integrity, and exceptional service, we''re committed to delivering outstanding results for our clients across a diverse network of 25 offices. Our corporate head office, located in the vibrant heart of Camberwell Junction, provides a modern and collaborative environment where innovation meets tradition. We''re proud of our heritage and excited about the future, continuously striving to provide a supportive and progressive workplace for our dedicated team.The Opportunity: We''re seeking a highly skilled, organised, and proactive Group Operations & Support Manager to join our dynamic Head Office team. This pivotal role is central to the smooth and efficient functioning of our group operations, providing essential leadership and support across various facets of our business. The successful candidate will be instrumental in optimising our central systems, providing critical support to our offices, coordinating key group-wide initiatives, and offering high-level administrative assistance to the General Manager.Key Responsibilities:1. Training and Events Management:Oversee and manage the planning, scheduling, and execution of group-wide training sessions, workshops, and events.Liaise strategically with external trainers, internal presenters, and office managers to ensure seamless delivery and maximise impact.Manage all event logistics, including budget, venue booking, catering, materials preparation, and comprehensive attendee communication.Lead the development and distribution of effective training materials and resources.2. Office and Branch Operational Support:Act as a senior central point of contact for operational inquiries and challenges from our 25 branch offices, ensuring timely and effective resolution.Provide crucial support for day-to-day office needs and issues, often requiring proactive problem-solving.Lead and refine onboarding and offboarding procedures related to corporate systems and processes for new and departing staff across the group.3. Central Systems and Process Optimisation:Manage, optimise, and continually improve central administrative systems and processes to enhance efficiency and consistency across the group.Act as a key expert user and lead for core PropTech platforms, including:Box & DiceAgent BoxProperty MeRed HQOversee troubleshooting system issues and manage communication with software providers for resolution and enhancements.Play a key role in the research, evaluation, and implementation of new systems and technologies to benefit the group.Drive effective internal communication strategies and channels across the Woodards Group.Lead the drafting and distribution of crucial internal announcements, newsletters, and updates, ensuring clarity and consistency.Ensure consistent messaging and optimal information flow between Head Office and branches.5. General Administration and Reporting Oversight:Provide comprehensive administrative and operational support to the Head Office team.Oversee data entry, record keeping, and maintenance of organised digital and physical filing systems.Prepare and present various reports, presentations, and documents using advanced features of Microsoft Office 365 (Word, Excel, PowerPoint).Conduct in-depth research and compile information for strategic decision-making.Provide dedicated, high-level executive administrative support to the General Manager, including extensive calendar management, strategic scheduling of meetings, and proactive management of appointments.Organise and prepare comprehensive materials for high-level meetings, presentations, and conferences.Handle highly confidential information with the utmost discretion and professionalism.7. Supplier and Video Content Coordination:Strategically coordinate with external suppliers, particularly those involved in video production for group-wide marketing, training, and communication purposes.Manage schedules, logistics, and quality control for video shoots and content delivery to offices.Qualifications & Experience:Minimum of 5 years of progressive experience within the real estate industry, demonstrating leadership and operational management at an office or corporate level.Demonstrated advanced proficiency and extensive experience with key real estate specific software/PropTech platforms, including Box & Dice, Agent Box, Property Me, Red HQ, and REA.Advanced proficiency in the entire Microsoft Office 365 suite (Outlook, Word, Excel, PowerPoint, Teams, SharePoint).Exceptional organisational, project management, and time management skills, with the ability to strategically manage multiple priorities and deadlines.Superior verbal and written communication skills, with a professional, articulate, and persuasive approach.High level of attention to detail and accuracy, with a commitment to quality outcomes.Proactive, self-motivated, and capable of taking initiative and leading projects independently, as well as collaboratively within a team.Strong problem-solving abilities and a keen analytical mindset, with a willingness to embrace and adapt to new technologies and processes.A deep understanding of general real estate office operations, workflows, and best practices is essential.What We Offer:The opportunity to join a reputable and long-standing real estate group with a strong market presence and heritage.A modern, collaborative, and vibrant Head Office located in the convenient Camberwell Junction.A supportive and collaborative leadership team environment.Flexible working arrangements: We''re open to considering full-time, part-time, or flexible working hours to accommodate the right candidate, valuing work-life balance.The chance to play a significant leadership role in optimising corporate operations and supporting our extensive network of offices.Opportunities for continuous professional development and career growth within a growing brand.We look forward to hearing from youSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingReferrals increase your chances of interviewing at Woodards Real Estate by 2xSign in to set job alerts for Operations Manager roles.Melbourne, Victoria, Australia 8 hours agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia A$200,000.00-A$230,000.00 4 weeks agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia A$250,000.00-A$280,000.00 3 weeks agoSenior Operations Manager - Ancillary ProductsLaverton North, Victoria, Australia 3 weeks agoKeysborough, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia A$65,000.00-A$80,000.00 1 week agoGreater Dandenong, Victoria, Australia A$100,000.00-A$120,000.00 1 week agoLaverton North, Victoria, Australia 1 day agoMelbourne Airport, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 3 weeks agoSunshine West, Victoria, Australia 2 hours agoOperations Manager | to$140K+S|Strong Brand & Team|Relocate to SydneyMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoManager - Operations and Business TransformationMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 1 week agoLaverton North, Victoria, Australia 1 week agoParkville, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 3 days agoEmployee Relations & Operations Manager - CorporateMelbourne, Victoria, Australia 1 month agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr