Job Title

We are looking for a dynamic Service Coordinator based in our Maroochydore Head Office.Position: Full-TimeBenefits: Comprehensive support and trainingOrganization: Join an innovative NDIS Support Provider delivering "Healthy Support Work"About FITCareFITCare Support Services is a registered NDIS provider with a strong background in the health and fitness industry.We focus on core and capacity-building support, emphasizing health and wellbeing, person-centered care, and achieving client goals. Our team promotes high-quality supports and a healthier lifestyle for all.About the RoleThe Service Coordinator plays a vital role in ensuring the delivery of quality supports tailored to participant needs and compliance requirements. The role involves being the first point of contact for participants and their networks, including support workers. Responsibilities include generating reports, managing service agreements, data entry, and communication with management, support workers, and participants.This is a full-time position (Monday - Friday), with potential for permanent part-time arrangements, located at our Maroochydore Head Office. Hours are negotiable.Ideal Candidate Attributes:Ability to work under pressure and maintain professionalismStrong organizational and time management skillsExcellent attention to detail and communication skillsPositive attitude towards change and solutions-oriented mindsetRespectful and confidentiality-consciousCommitment to supporting people with disabilities to achieve their goalsAbout YouPassion for health, fitness, and wellbeingMinimum of 3 years'' experience in a similar role (preferred but not essential)Knowledge of NDIS or similar environmentsExperience in planning, implementing, and monitoring person-centered supportCustomer service-oriented with excellent communication skillsEfficient time management and organizational skillsExperience with rostering and support coordinationWillingness to learn and accept feedbackDesire for continuous improvement and career growthHigh computer literacy, especially MS OfficeWilling to obtain necessary checks (Working With Children, NDIS Worker Screening, Police)Experience with NDIS software platform, Flowlogic (preferred)Health and fitness qualifications (desirable)Knowledge of compliance, policies, internal/external audits, and continuous improvement systemsAt FITCare, we aim to be an Employer of Choice by providing a supportive work environment, ongoing training, and competitive remuneration based on qualifications and experience.If you meet the above criteria, please submit your cover letter detailing your suitability and your current resume.Only shortlisted candidates will be contacted for an interview.We support an inclusive work environment and encourage all candidates to apply. #J-18808-Ljbffr