Job Title

Add expected salary to your profile for insightsSuncare is committed to "Making People''s Lives Better". We do this through providing innovative personal solutions that support people to live their life, their way. We are a Queensland based not-for-profit community services organisation and as a values-based organisation we want our staff to reflect the values that we live by:Innovative | Inclusive | Agile | Respectful | Authentic | Collaborative | EmpatheticOur customers are at the heart of everything we do and the experience they enjoy is critical to the success of our organisation. Every day, Suncare employees are making a difference to real people and making people''s lives better!The roleAs our new Employee Coordinator will you play a critical role in leading, developing and supporting a team of Sunshine Coast Support Workers and Domestic Assistants to achieve high individual and team performance, high engagement, positive employee relations, and a positive, responsive, and respectful workplace culture.It is an exciting time at Suncare and in this growth role you will enjoy the opportunity to truly contribute towards and influence the achievement of positive customer, employee, and organisational outcomes through your leadership.This role is offered as a full-time permanent position, Monday to Friday (8.30am 4.36pm) with flexibility for hybrid work arrangements that include working at our Maroochydore office on the beautiful Sunshine Coast and from home.More about the roleReporting to the Team Leader Employee Engagement, you will:Coordinate initiatives and programs aimed at promoting employee engagement, wellbeing, and a positive workplace culture.Work closely with the key stakeholders to ensure effective workforce planning is conducted to meet customer service requirements.With support from the People and Culture Team, maintain effective staff performance including performance management and development.Support the employee onboarding process, including management of local recruitment and selection, new employee orientation, induction training, buddy shifts, and probationary reviews.Develop and facilitate training sessions to improve and enhance the skills, capabilities and performance of direct reports and promote professional development opportunities.Use data sources to monitor key performance indicators (KPIs) to identify areas for improvement and implement strategies to enhance practice performance.Provide accurate and timely operational updates, identifying any potential performance concerns and areas of risk and emergent issues.Maintain and support safety in the workplace, ensuring compliance with WHS policy and procedures and participating in risk mitigation strategies.Work with direct reports to improve performance including leave liabilities, mandatory training, quality and safety, budget, and activity.Embed a customer and employee experience culture that delivers exceptional value and delivers on our company vision and values.About YouIn addition to your strong leadership experience and customer service ethos, you will possess a positive attitude for working in community aged care and a passion for continuous improvement and professional development. You will also bring to our team:Demonstrated work experience within the age care or community care industryExcellent communication and interpersonal skills including effective consultation and negotiation skills.A proven ability to motivate others towards achieving goals.Highly developed organisational and time management skills with demonstrated experienced to manage multiple tasks and meet deadlines.An ability to work autonomously as well as part of a multidisciplinary team, and represent the organisation to key stakeholders.Excellent attention to detail and a proven ability to achieve high standards of data integrity.A strong sense of respect for confidentiality, resilience, and good problem-solving skills.Knowledge of quality human service delivery, and community support services industry reforms is desirable but not essential.What we offerAt Suncare our people really are our greatest asset. We offer:Not for profit salary packaging benefitsFlexible working options (including hybrid working at our Maroochydore office and from home)Fitness Passport and healthand wellbeing programsEmployee Assistance ProgramAdvanced technology to support you in your roleComprehensive induction plus ongoing training and developmentTo be part of a supportive team in a rewarding, growth industryAnd, this position is eligible to receive QLeaveApply nowReady to join our team of 750 staff and 175 volunteers committed to making people''s lives better? Please apply by including your resume and a cover letter.As part of the recruitment process, you may be requested to undertake background checks such as criminal history, pre-employment medical demerit point/driving history and reference checks.We collect, use, disclose, store, secure, manage and dispose of your personal information in accordance with the Australian Privacy Principles and our Privacy Policy. To see a copy of the privacy policy or to learn more about Suncare please visit our website may be requested to disclose any pre-existing illness or injury which may impact on their ability to perform the advertised role. Details are available in section 571 of the Workers Compensation and Rehabilitation Act 2003Suncare is an Equal Opportunity EmployerHow do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.Your application will include the following questions:Do you have a current Police Check (National Police Certificate) for employment? Which of the following statements best describes your right to work in Australia? Do you have a current Australian driver''s licence? Which of the following First Aid accreditations do you currently hold? How much notice are you required to give your current employer? Do you own or have regular access to a car? How many years of people management experience do you have? What''s your expected hourly rate? Do you have any pre-existing illness, injury, medical condition or allergy which may impact on your ability to safely perform the inherent requirements of the position(s) for which you have applied? Do you consent to having criminal history checks and potentially drivers demerit point and traffic history checks conducted if your application is progressed to the background check stage of the recruitment process? Have you ever received a banning order from working in Aged Care, recorded by the Aged Care Quality and Safety Commission?Suncare has been making a positive impact in Queensland for more than 50 years by providing innovative and personalised in-home care, allied health, and clinical services.We want individuals to help continue this legacy and be part of our growth.Our staff enjoy coming to work for the following reasons:Your team will constantly trial new ways to support customers.We advocate for change.We are leaders and innovators in person-centred care.If youre a dedicated and compassionate individual and want to make a meaningful impact in a career that will be life changing and fulfilling, we want you.Suncare has been making a positive impact in Queensland for more than 50 years by providing innovative and personalised in-home care, allied health, and clinical services.We want individuals to help continue this legacy and be part of our growth.Our staff enjoy coming to work for the following reasons:Your team will constantly trial new ways to support customers.We advocate for change.We are leaders and innovators in person-centred care.If youre a dedicated and compassionate individual and want to make a meaningful impact in a career that will be life changing and fulfilling, we want you.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.Featured jobsService ManagerRocket Care Pty LtdMaroochydore, Sunshine Coast QLD15d agoSIL Coordinator (Supported Independent Living)Shine Social and Communities27d agoNDIS Support Coordinator - Sunshine Coast #J-18808-Ljbffr