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Job Title


Business Services Officer


Company : Good to Great Schools


Location : Cairns, Australia


Created : 2025-06-20


Job Type : Full Time


Job Description

Good to Great Schools Australia (GGSA) supports schools to transition from Poor to Fair, Fair to Good, and Good to Great.About the RoleThe Business Services Officer (BSO) plays an important role in providing administrative, HR coordination, and business services support to the Executive, Management, and Program teams. The incumbent will coordinate tasks ranging from HR systems support, records management, policy administration, and internal coordination processes to logistics support such as booking travel and maintaining shared office spaces and resources.The BSO must exercise strong attention to detail, excellent organisational skills, and initiative to improve and streamline processes. This role is ideal for a proactive professional who thrives in a dynamic environment, balancing individual responsibility with collaborative team contributions.Key ResponsibilitiesProvide day-to-day administrative and logistical support across teams.Support HR administrative functions, including assisting with recruitment processes, policy management, training coordination, and maintaining registers.Coordinate regular meetings including scheduling, agenda preparation, attendance tracking, minutes, and follow-ups.Draft and format correspondence and reports with high attention to detail and brand consistency.Coordinate travel bookings and itineraries for staff in accordance with policies.Maintain office and asset registers including equipment, vehicles, and library stock.Manage policy schedules, updates, reviews, and uploads to internal systems.Maintain internal systems including seating plans, meeting attendance, key and asset registers, and in/out trays.Coordinate collateral and stock inventory for school partnerships and marketing.Conduct monthly audits of shared spaces, storage, and library.Support onboarding of new staff with workspace, seating, and induction documentation.Provide ad hoc support to managers and project teams as required.Experience providing administrative or HR support in a multi-faceted organisation.Demonstrated experience coordinating meetings, preparing agendas, and disseminating minutes.Advanced skills in Microsoft Excel and strong competence across MS Office.High attention to detail with strong written and verbal communication skills.Ability to manage competing priorities and meet deadlines with minimal supervision.Strong interpersonal and problem-solving skills, with a solution-focused approach.Demonstrated capacity to deliver project work independently from initiation to completion.Ability to work both independently and collaboratively to support team goals.Experience working in an educational, government, or not-for-profit setting.Knowledge of HR processes and legislation (e.g., superannuation, contracts, onboarding).Experience using HR software or intranet systems for document and policy management.Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years'' experience do you have as a Business Services Officer? How much notice are you required to give your current employer? What''s your expected hourly rate?Good to Great Schools Australia is a not-for-profit organisation that partners with schools and school systems to support school improvement along a journey from Poor to Fair, Fair to Good and Good to Great.Our aim is to support Australian education systems and communities to help their schools successfully deliver 21st century programs. These programs focus on three important practices commonly found in high performing school systems: Great Teachers, Effective Teaching and Every Child.Good to Great Schools Australia is a not-for-profit organisation that partners with schools and school systems to support school improvement along a journey from Poor to Fair, Fair to Good and Good to Great.Our aim is to support Australian education systems and communities to help their schools successfully deliver 21st century programs. These programs focus on three important practices commonly found in high performing school systems: Great Teachers, Effective Teaching and Every Child.Researching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr