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Join to apply for the Remote Outbound Call Center Agent role at MDS Communications Corporation1 day ago Be among the first 25 applicantsJoin to apply for the Remote Outbound Call Center Agent role at MDS Communications CorporationGet AI-powered advice on this job and more exclusive features.MDS Communications is looking to hire Call Center Representatives!Are you seeking a job with real purposewhere your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you wont just make callsyoull make a difference.For over 33 years, the nations most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, were one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.As An MDS Communication Specialist You WillReceive in-depth training.Be assigned to one of four MDS Teams that calls on behalf of a set of MDS clients.Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.Secure financial gifts from donors and prospective donors on behalf of our clients.Maintain minimum fundraising and productivity metrics.Successful Applicants Will Bring1 year or more of successful outbound telemarketing experienceDedicated wired internet connectionA quiet place to work at home free from normal household interruptionsBasic computer skills.A commitment and enthusiasm to the charitable and non-profit causes we represent.A willingness to learn.PersistenceBenefits Of Joining MDS$15-$16 per hour for 40 hours shifts (depending on schedule).Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.Paid break time.Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.Paid time off.The opportunity to transition to working from home after you have established yourself in the call center.The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.MDS Communications is a faith-based company rooted in Christian values. While we dont require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world both through our work and how we treat one another. Because God loves redemption stories, were proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherReferrals increase your chances of interviewing at MDS Communications Corporation by 2xSign in to set job alerts for Call Center Representative roles.Inbound Call Center Sales RepresentativeSpecialty Pharmacy Call Center TechnicianCust Eng III/Field Service Technician- Diagnostic Imaging (Cleveland, OH)Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr