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Join to apply for the Healthcare Service Lead role at Coregas Pty Ltd1 day ago Be among the first 25 applicantsJoin to apply for the Healthcare Service Lead role at Coregas Pty LtdAs a Wesfarmers business, Coregas is the largest Australian-owned gases company. We manufacture gases locally and distribute throughout Australia and New Zealand via a network of branches and third parties. Our compressed gases and cryogenic liquids are used for a huge range of applications including construction, mining, healthcare, welding, research, food & beverages, and clean energy.Coregas'' vision is Changing Gases, Changing Lives. At Coregas, we help our customers achieve amazing things by delivering products, expertise, and personal service second to none. Coregas is changing gases around the country, seeking to raise the bar in terms of service, quality, and value.The RoleThe Healthcare Service Lead is accountable for supporting Coregas healthcare accounts, managing the Coretrack and Corecare order management process, and analyzing transactional movements on cylinder holdings. The role involves suggesting methods to improve operations, efficiency, and service to both internal and external customers.Key ResponsibilitiesHandle inbound calls from internal and external customers regarding healthcare customers.Arrange and manage the Corecare and Coretrack account setup, working in alignment with IT on the virtual depot setup.Manage healthcare customer orders and queries, ensuring orders are captured and scheduled for delivery.Maintain stock levels accuracy on depots consignment stock through a reporting format.Support handheld and Android users on the functioning of the instrument and apps.Follow medical protocols for emergencies and cylinder recalls.Resolve order discrepancies in a timely manner and ensure all orders/invoicing are closed off daily.Capture customers'' formal complaints using the Feedback Tracking System (FTS).QualificationsMinimum of 5 years experience in a customer service capacity, managing incoming calls, and responding to email queries.Minimum of 2 years experience in a Customer Service Lead role.Must have experience and familiarity servicing within the healthcare industry.Knowledgeable in using ERP systems and proficient in utilizing the Microsoft Office suite of products.An excellent communicator who enjoys speaking with individuals on the phone and via email.Detail oriented and committed to following established processes.Possess strong team-oriented skills that contribute to a cohesive team environment.Capable of working in a busy environment while maintaining effective time management skills.What we can offer youAn outstanding team that will support and develop your skills.Competitive salary & benefits including bonuses, opportunity to participate in the Wesfarmers Share Plan, recognition awards and education assistance.Access to Wesfarmers benefits and discounts including Kmart, Bunnings and catch.comA position within a growing company and industry.Ongoing career development & training.Want to know more?Visit our website at www.coregas.com.au to learn more about us.How do I join the team?Click the ''Apply'' button below to send us your resume!Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionHealth Care ProviderIndustriesChemical ManufacturingReferrals increase your chances of interviewing at Coregas Pty Ltd by 2xGet notified about new Healthcare Specialist jobs in Guildford, New South Wales, Australia.Arndell Park, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 5 hours agoMacquarie Park, New South Wales, Australia 2 days agoClinical Consultant - Relocate to Perth!Sydney, New South Wales, Australia 5 days agoFrom Healthcare to Coaching - Lead, Inspire & Work RemotelySydney, New South Wales, Australia 2 days agoNorth Ryde, New South Wales, Australia 2 hours agoMacquarie Park, New South Wales, Australia 6 days agoMedical Affairs Lead (12 Months Contract) - Specialty CareSydney, New South Wales, Australia 3 hours agoSydney, New South Wales, Australia A$75,000.00-A$125,000.00 3 weeks agoTerritory Manager | Healthcare Company | NSW South and ACTSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 2 months agoOperations Associate (Entry Level Medical Devices)Sydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 6 days agoNSW Ambulance Emergency Medical Call TakerEveleigh, New South Wales, Australia 3 months agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 2 hours agoSydney, New South Wales, Australia 2 weeks agoStaff Specialist - General Adult Psychiatry - Perm FT/PT (Apply via eCredential)Campbelltown, New South Wales, Australia 1 day agoClinical Nurse Consultant (Grade 1) - Chronic Kidney DiseasesCampsie, New South Wales, Australia 5 days agoSenior Brand Manager - Healthcare / Rx / Scale UpSydney, New South Wales, Australia 1 month agoVolunteer: Medical and Healthcare Project in GuatemalaContent & Community Coordinator (M/W) Club Med ResortSydney, New South Wales, Australia 2 months agoWere unlocking community knowledge in a new way. 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