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Join to apply for the Senior Manager, Business Intelligence role at Western Union1 day ago Be among the first 25 applicantsJoin to apply for the Senior Manager, Business Intelligence role at Western UnionSenior Manager, Business Intelligence- Sydney, AustraliaWould you like to play a key role in helping a global financial services company grow their business in Asia Pacific? Are you interested in joining a globally diverse FinTech organization which is passionate about serving customers with omnichannel way of accessing remittance services, building market profile and driving growth? Join Western Union as Senior Manager, Business Intelligence.JR0124689Senior Manager, Business Intelligence- Sydney, AustraliaWould you like to play a key role in helping a global financial services company grow their business in Asia Pacific? Are you interested in joining a globally diverse FinTech organization which is passionate about serving customers with omnichannel way of accessing remittance services, building market profile and driving growth? Join Western Union as Senior Manager, Business Intelligence.Western Union powers your pursuit.As the Business Intelligence and Revenue Management Lead, you will be responsible for driving data-informed decision-making across the region by combining analytics, pricing strategy, market and customer insights. You will lead the development and implementation of revenue optimization initiatives while building scalable BI frameworks that support commercial growth, operational efficiency, and strategic planning.Role ResponsibilitiesBusiness IntelligenceDesign and maintain BI systems, dashboards, and tools to deliver actionable insights to commercial, marketing, product, and executive teams.Develop KPI frameworks for performance tracking and decision-making across channels and customer segments.Automate and optimize reporting processes, ensuring accuracy, timeliness, and alignment with business objectives.Partner with data engineering and analytics teams to ensure data integrity, structure, and accessibility.Monitor corridor-level performance metrics to understand local drivers of growth, conversion, and customer engagement.Evaluate the end-to-end customer journey, including risk, payments, and verificationto identify performance gaps and recommend improvements.Conduct in-depth analytics across customer behavior, product usage, and marketing effectiveness to support strategic decision-making.Collaborate with cross-functional teams (e.g., Risk, Payments, Marketing) to address performance issues and optimize processes.Revenue ManagementOwn pricing and revenue optimization strategies across key markets and channels.Analyze customer behavior, market dynamics, and competitor pricing to make data-backed recommendations.Collaborate with cross-functional teams (product, marketing, operations) to align pricing with value proposition and customer acquisition strategies.Identify margin enhancement opportunities and recommend trade-off scenarios between volume, price, and cost.Analyze and benchmark existing pricing structures against competitors to identify opportunities for revenue growth and increased transaction volume.Develop, implement, and maintain an optimized pricing framework across all APAC corridors.Planning & ForecastingBuild and refine revenue forecasting models using historical trends, leading indicators, and market intelligence.Support strategic planning cycles with deep dive analytics, scenario modeling, and business cases for new initiatives.Support business forecasting, case development, and performance reporting across APAC markets.Proactively identify emerging trends, performance risks, and opportunities to influence commercial strategy.Lead ad hoc analyses to support leadership decision-making and board reportingKey Skills & ToolsData & Analytics: Snowflake SQL, Excel, VBA, Adobe AnalyticsUtilize data tools such as Snowflake SQL, Excel, VBA, and Adobe Analytics to extract insights and drive actionable recommendationsBusiness Acumen: Pricing strategy, revenue management, customer journey analysisProblem Solving: Ability to identify root causes, performance gaps, and improvement areasCollaboration: Cross-functional teamwork with Product, Risk, Marketing, and Ops teamsCommunication: Clear presentation of insights and recommendations to stakeholdersAttention to Detail: Strong analytical rigor and process optimization mindsetRole RequirementsBachelors or masters degree in business, Economics, Data Science, Engineering, or related field.8+ years of experience in business intelligence, pricing/revenue management, or strategy roles.Proficiency in SQL, Excel, and data visualization tools (Power BI, Tableau, Looker, etc.).Experience with pricing tools, financial modeling, and forecasting techniques.Strong analytical and problem-solving skills with business acumen.Ability to influence cross-functional stakeholders and drive change.Experience in high-growth or fast-paced environments preferred.Preferred Skills & CompetenciesStrategic thinking and commercial awarenessHigh integrity and attention to detailStrong communication and storytelling with dataBias for action and continuous improvementLeadership and team collaborationWe make financial services accessible to humans everywhere. Join us for whats next.Western Union is positioned to become the worlds most accessible financial services company transforming lives and communities. Were a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.Just as we help our global customers prosper, we support our employees in achieving their professional aspirations.Youll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If youre ready to help drive the future of financial services, its time for Western Union. Learn more about our purpose and people at will also have access to short-term incentives, accident and life insurance, and access to best-in-class development platforms, to name a few (Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.Your Australia Specific Benefits IncludeLife / Accident CoverageSuperannuation PlanPaid Time OffsEmployee WellnessGlobal Recognition and Rewards ProgramsWe are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.Estimated Job Posting End Date07-11-2025This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesFinancial Services and BankingReferrals increase your chances of interviewing at Western Union by 2xGet notified about new Senior Manager Business Intelligence jobs in Sydney, New South Wales, Australia.Senior Manager, Business Insights & AnalyticsSydney, New South Wales, Australia A$160,000.00-A$230,000.00 6 days agoSenior Manager, Business Insights & AnalyticsNorth Ryde, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 8 hours agoSydney, New South Wales, Australia 14 hours agoSydney, New South Wales, Australia 5 months agoSenior Manager, Data Analytics ConsultingSydney, New South Wales, Australia 2 weeks agoNorth Sydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 months agoSydney, New South Wales, Australia 3 weeks agoSenior Manager, Data & Analytics TechnologySydney, New South Wales, Australia 6 days agoSenior Business Development Manager - AI, Cloud, Data & Analytics - $200 - $220k base +Senior Manager | Financial Crime Analytics | Risk & Regulatory ConsultingSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 4 days agoWere unlocking community knowledge in a new way. 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