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Job Title


Digital Product Owner - Mobile Engagement & Self-Service


Company : Alinta Energy


Location : Melbourne, Australia


Created : 2025-06-20


Job Type : Full Time


Job Description

Update your details, view your application and progress.Digital Product Owner - Mobile Engagement & Self-ServiceJob no: 501534Work type: Permanent - Full TimeLocation: MelbourneCategories: Information Technology, Retail MarketsLaunch mobile features that make energy self-service effortlessFlexible hybrid working with only 3 office days & 2 days work from homeEnergy Discounts | Career Growth Opportunities | Purpose-led WorkAlinta Energy is one of Australias biggest energy retailers, generators and developers with over 1.1 million customers. Australias energy system is undergoing the biggest transformation in its history and were right there with it. Were investing in and developing large-scale renewables and storage projects as part of our ongoing effort to provide our customers with reliable, affordable and sustainable energy.We understand that flexibility matters when considering your next role. Let us know your requirements, and well carefully consider how wemight accommodate them.About the roleWe are looking for a Digital Product Owner to join our Commercial Mass Market team within Retail Markets. Reporting to the Product Manager, youll help translate strategic vision and strategy into actionable well defined work items. Youll own and manage the journey backlog, breaking down epics into clear user stories with defined acceptance criteria, ensuring the development team understands the purpose and scope of each task.Why youll love working hereWere a welcoming bunch who put our energy into being the best company we can be. For us, this means shared respect, great communication between teams, acting on our ideas, and looking out for each others wellbeing. There are plenty of great perks, from flexible working to a long list of exclusive Alinta benefits.What youll doLead the advancement of digital self-service capabilities, focusing on usage, billing, payments, and account management.Drive mobile-first experiences for both traditional and new energy products.Guide features from concept to delivery to ensure a continuous flow of customer and business value.Collaborate closely with Business Analysts, UX and Experience Designers, content leads, SMEs, and technical specialists.Refine requirements, validate assumptions, and prioritise work based on business value, technical complexity, and customer impact.Your experience5+ years experience in digital products preferably as a product owner or business analyst, with a focus on web customer self-service platforms and mobile apps.Proven experience in leading a cross-functional team to successfully deliver strategic and tactical digital experiencesStrong influencing, storytelling, verbal, and written communication skills with the ability to align technical and non-technical stakeholders to deliver against target outcomesPersonal resilience and the ability to remain calm under pressureEnergy industry experience is beneficial but not requiredPlease note this role requires full working rights within Australia.This role is ideal for a resilient and strategic thinker who thrives in dynamic environments and is passionate about delivering seamless digital experiences that put the customer first.Like what youre seeing?If you like the sound of this, and youve got experience in a similar role, wed love to talk to you. Come and discover better together with Alinta Energy.We are a 2025 Circle Back Initiative Employer we commit to respond to every applicant.If your application progresses, we will need to complete background and pre-employment checks, such as immigration checks, reference checks, criminal background checks, qualification checks, and additional checks for roles related to finance.Our Diversity CommitmentAlinta Energy offers a truly diverse, safe and supportive work environment. As an equal opportunity employer, Alinta Energy encourages applications from any qualified person, including First Nations Australians, members of the LGBTQIA+ community, people of all ages and people living with a disability. We are also proud to be a WORK180 Endorsed Employer and we are committed to advancing womens careers.We look forward to hearing from you.Click Apply to submit your application.#LI-HybridAdvertised: 18 Jun 2025 AUS Eastern Standard TimeApplications close: 02 Jul 2025 AUS Eastern Standard TimeDrive mobile self-service innovation in energy. Own the backlog, shape UX, and deliver impactful digital experiences.Expression of interestNo expression of interest currently availableDrive mobile self-service innovation in energy. Own the backlog, shape UX, and deliver impactful digital experiences.Acknowledgement of CountryAlinta Energy acknowledges the Traditional Custodians of the land on which we live, work and conduct our business operations. We acknowledge the continuing connections of Aboriginal and Torres Strait Islander Peoples to Country and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander people. #J-18808-Ljbffr