Skip to Main Content

Job Title


Claims Consultant


Company : Westpac Group


Location : Adelaide, Australia


Created : 2025-06-20


Job Type : Full Time


Job Description

Join to apply for the Claims Consultant role at Westpac Group1 day ago Be among the first 25 applicantsJoin to apply for the Claims Consultant role at Westpac GroupJob DescriptionCreate your best future and join Westpac as an Claims ConsultantJob DescriptionCreate your best future and join Westpac as an Claims ConsultantWhats the role?The primary purpose of this role is to effectively and efficiently manage workers compensation claims in line with relevant legislation, compliance standards and self-insurance licence conditionsThe role sits within the Employee Care Team, HR Services. Claims Consultants manage Australian workers compensation claims in multiple self-insured jurisdictions and are supported by two Squad Leads Claims and PortfolioKey Responsibility''s:Manage workers compensation claims consistent with legislation, regulations, internal standards, policies, procedures and financial delegated authorityProvide specialist advice while actively engaging stakeholders and business partners to progress the management of workers compensation mattersContribute to Westpac''s self-insurance licenses for workers compensation by ensuring a strong compliance focusImplement and monitor claim policies, procedures and tools to comply with legislative and internal requirementsContribute to and drive the continuous improvement of the systems and procedures for claims support and management, including auditing and improvement initiativesBuild awareness and capability of stakeholders in supporting care for their employeesRepresent Westpacs interests at mediation, arbitration and the likeEngage actively with external stakeholders such as Regulators, Reinsurers and ActuaryWhat do I need?3 5 years experience in workers compensation claims managementWorking knowledge of workers compensation legislationStrong communication, influencing and negotiation skillsSound and commercial decision making skillsProven legal and litigation knowledge and experienceWhy join us?Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that goal. In return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.Tailored learning and development opportunities to help your grow your career within the bank.Lots of opportunities to give back to the Community by getting involved in our many volunteering initiativesCreate your future todayTo get started, simply click on the APPLY or APPLY NOW buttonWere all about creating a supportive and inclusive community. We welcome everyone no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .Seniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionFinance and SalesIndustriesBanking, Financial Services, and Investment BankingReferrals increase your chances of interviewing at Westpac Group by 2xGet notified about new Claims Consultant jobs in Adelaide, South Australia, Australia.Adelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 4 weeks agoClaims Intake Consultant (12 Month Max Term Contract)Adelaide, South Australia, Australia 2 days agoAdelaide, South Australia, Australia 2 days agoAdelaide, South Australia, Australia $115,000.00-$130,000.00 2 weeks agoAdelaide, South Australia, Australia 3 days agoAdelaide, South Australia, Australia 1 day agoAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 6 days agoExpression of Interest - Claims Service Consultant 2025Adelaide, South Australia, Australia 2 weeks agoExpression of Interest - Senior Claims Service Consultant 2025Adelaide, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia 1 week agoSenior Claims Service Consultant LiabilityAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 1 day agoAdelaide, South Australia, Australia 2 weeks agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr