Job Title

Reservation Consultant - Permanent Full Time SeaLink Marine & Tourism - South East QueenslandJoin An Award Winning ASX-listed Tourism And Transport CompanyRange of Employee Benefits including staff discounts and career developmentBased in Cleveland, QLDAbout The RoleWe are looking for motivated Permanent Full Time Reservation Consultants to join our team. A desire to provide excellent customer service and to process bookings accurately is required. This is a varied role incorporating phone, email and face-to-face customer service, ticket sales, ferry bookings and vehicle check-ins.Our business operates 365 days a year, so you will need to be available to work on a roster which can include weekends and public holidays.About YouPrevious experience in a fast-paced customer service focused role will be highly advantageousExceptional verbal and written communication skills across a diverse customer baseExceptional time management skills with the ability to prioritise and work under pressureAbility to work on a rotating basis across our three terminals at Cleveland, Redland Bay and Dunwich (North Stradbroke Island)Ability and willingness to work effectively independently and as part of a teamDemonstrated reliability and ability to respond and adapt to changing business needsPrevious experience in a dynamic environment with an ability to multitask and deliver against identified objectivesAdvanced computer literacy and Microsoft Office skillsPrevious experience in the tourism industry is desirableAbout UsSeaLink South East Queensland (SEQ) is the largest marine operator in Moreton Bay operating vehicle and passenger ferry services to Straddie, Southern Moreton Bay Islands and the Moggill Ferry.SeaLink SEQ is a SeaLink Marine & Tourism company, part of the Kelsian Group - Australia''s largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, the USA, Singapore, London and the Channel Islands.Kelsian provides essential journeys for our customers by delivering safe and intelligent transport solutions designed to improve the sustainability and liveability of the communities we serve.How To ApplyClick APPLY and complete all relevant information. Please also provide a copy of your resume and cover letter explaining why you are the best person for this position.We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds. #J-18808-Ljbffr