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Job Title


Business Support Officer


Company : Northern Queensland Primary Health Network


Location : Cairns, Australia


Created : 2025-06-20


Job Type : Full Time


Job Description

Add expected salary to your profile for insightsLocation: Cairns, Townsville, and Mackay.Position: Full time, ongoing - four positions available.Benefits:Salary Sacrifice options and flexible working arrangements.About the roleNorthern Queensland Primary Health Network (NQPHN) isseeking four proactive and adaptable Business Support Officers (BSOs) to joinour dynamic team in Cairns, Townsville, and Mackay with at least one positionbased in each location. In this vital role, you will support the smoothoperation of one of our directorates and play an important part in ensuringday-to-day office functions run efficiently. From stakeholder engagement toevent coordination and site administration, your contribution will help fostera collaborative and high-performing workplace culture.Youll also be a key point of contact for internal andexternal stakeholders, providing outstanding administrative support andensuring your local office site is operating at its best.What you''ll doAs a Business Support Officer, you will:Deliver high-quality administrative support to a nominated directorate and ensure seamless day-to-day operations at your office site.Manage office services including reception, mail, stationery, catering, shared spaces, and fleet and facility management.Provide secretariat supportpreparing agendas, taking minutes, and maintaining action registers.Assist with onboarding new employees through site inductions.Support event and stakeholder engagement activities, including scheduling, logistics, and materials preparation.Maintain business systems and ensure quality data entry and compliance across platforms such as our CRM and contract management systems.Undertake financial tasks such as invoice processing, credit card reconciliation, and contract administration.Actively participate in continuous improvement initiatives and provide leave relief to the broader admin team as needed.Key selection criteriaTo be successful in this role, you will have:At least two years of experience in a similar administrative support role.Strong interpersonal and customer service skills with a professional, team-focused approach.Well-developed written communication skills, including experience preparing agendas, minutes, and professional correspondence.Confidence using the Microsoft Office suite and ability to quickly adapt to new systems.Excellent time management, problem-solving, and organisational skills.A high level of accuracy and attention to detail in all aspects of your work.If you are looking for the opportunity to be part of apassionate and driven team and contribute to achieving our mission of NorthernQueenslanders live happier, healthier, longer lives, wed love to hear fromyou.NQPHN aims to be an employer of choice for IndigenousAustralians, and we encourage Aboriginal and Torres Strait Islander people toapply for this role.About usNQPHN works together with our partners to connect existinglocal services to simplify the healthcare system, fund primary care and mentalhealth services based on the needs of local communities, and support primarycare and mental health providers to build their skills and deliver the highestquality patient care.Formore information, visitwww.nqphn.com.auYour application should include:a cover letter including response to the key selection criteria (maximum three pages).your resume.For more information about the role and to view theposition description, please click the ''Apply'' button or emailrecruitment@nqphn.com.auApplications close Tuesday 17 June 2024 at 11:59pm.Unlock job insightsSalary match Number of applicants Skills matchNorthern Queensland Primary Health Network (NQPHN) is the lead organisation working to improve healthcare in local communities in North Queensland.Our core functions are to:* coordinate and integrate local health care services in collaboration with local Hospital and Health Services (HHSs) to improve quality of care, people''s experience, and efficient use of resources* commission primary care and mental health services to address population health needs and gaps in service delivery and to improve access and equity* capacity-build and provide practice support to primary care and mental health providers to support quality care delivery.Northern Queensland Primary Health Network (NQPHN) is the lead organisation working to improve healthcare in local communities in North Queensland.Our core functions are to:* coordinate and integrate local health care services in collaboration with local Hospital and Health Services (HHSs) to improve quality of care, people''s experience, and efficient use of resources* commission primary care and mental health services to address population health needs and gaps in service delivery and to improve access and equity* capacity-build and provide practice support to primary care and mental health providers to support quality care delivery.Vehicle Registration & Administration ClerkCairns Local Cars Pty Ltd22h agoWhat can I earn as a Business Support Officer #J-18808-Ljbffr