Job Title

Regional Sales & Operations Manager, NSW Liverpool, AU Responsibilities Direct Reports Leadership & Engagement: Provides leadership, coaching, and development of employees (including contractors and outsourced services). Clear expectations and accountability: Establishes a structured framework that empowers all direct reports to execute business initiatives, drive sales, achieve KPIs, and pursue continuous learning. Onboarding, upskilling, and Continuous Development: Collaborates with the Training Team to oversee hiring, onboarding, and ongoing training of CCOs and Clinicians. Drive Business Budget and Capacity Costs: Manages sales targets aligned with forecasts and business plans. Sales execution: Implements sales strategies across the region, focusing on business growth and clinical excellence. Analytics, Systems, and ATRT Adoption: Promotes understanding of sales funnels and ATRT models, analyzing performance data to identify opportunities and challenges. Opportunity creation: Analyzes local market trends to identify risks and opportunities for business growth. Market share: Works to increase regional market share through GP engagement and marketing activities. Operational Strategic Workforce Planning: Ensures staffing levels meet client demands to optimize productivity. Client Experience: Maintains high standards in clinic presentation, customer service, and clinical practices. Business processes: Supports compliance and process improvements to enhance revenue and resource utilization. Human resource management: Addresses staff concerns promptly, involving HR when necessary. Sales Reporting and Forecasting: Uses reports to assess results and develop actions to exceed KPIs. Compliance and Governance: Ensures adherence to all relevant standards and regulations. Skills and Experience Tertiary qualification or undergraduate degree in science, business/commerce, or economics. Audiology or Audiometry qualifications (highly desirable). Minimum 5 years of leadership experience in retail or audiology. Proven leadership skills with success in motivating and developing teams. Experience in delivering exceptional customer service. Experience leading geographically dispersed teams. Strong sales planning, execution, and management experience within a defined territory. Financial literacy including key retail performance metrics. Commercially minded with experience supporting company initiatives. Ability to work flexible hours and travel; valid Australian drivers license required. We are offering: Competitive remuneration package + Super + sales incentives Travel allowance Novated leasing EAP Access to "My Rewards" program About Audika Group The Audika Group, part of Demant, is a leading hearing care retailer with over 3,500 clinics across 25 markets. Joining us means working in a dynamic, international environment with diverse cultures and dedicated colleagues. #J-18808-Ljbffr