Job Title

Salary ranges from $67,283.36 base + super! (pro rata to 47.5 hrs a fortnight)Support visitor experiences and contribute to the smooth running of Acacia Prisons Visits team.This part-time role offers a set fortnightly roster, giving you stability and flexibility in your week.Administrator OfficerSerco is a place where you can growJoin a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward.We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:Opportunities for professional development and career progressionSupportive and collaborative working environmentEmployee assistance programs for wellbeing and mental healthComprehensive training in customer service and administrative supportMake an impact at SercoAs an Admin Officer, you will provide vital administrative and customer service support to the Visits area at Acacia Prison. Youll assist with visitor bookings, answer queries, and ensure smooth processing for all visitors. This role requires high levels of organisation, attention to detail, and the ability to communicate effectively with visitors and staff from various backgrounds.As an Admin Officer in the Visits team, youll make a positive impact by:Processing visitor bookings and providing administrative support for visitsAnswering phone and reception queries with professionalism and courtesyMaintaining accurate data entry and administrative recordsCollaborating with team members to ensure smooth daily operationsAssisting with general administrative duties as neededThe hours for this role are as follows:Week 1 Pay Cycle:Thursday - 0715 1545 = 8hrsFriday - 0815 1515 = 6.5hrsWeek 2 Pay Cycle:Thursday 0715 1545 = 8hrsFriday 0700 1545 = 8.25hrsSaturday 0700 1545 = 8.25hrsSunday 0700 1545 = 8.25hrsSerco is a place for youYou are organised and detail-oriented, with a passion for customer service. You excel in a fast-paced environment and have the ability to handle multiple tasks effectively. Your strong communication skills and commitment to service excellence will make you a valuable asset to the team.To be successful in this role youll have:Demonstrated experience in administrative or clerical functionsExcellent communication and interpersonal skillsHigh-level competence in data entry and maintaining computerised systemsAbility to prioritise tasks and work effectively under pressureProficiency with office software packages and general office equipmentYou do not need to match every listed expectation to apply for this position. If you like the look of the role, wed love to hear from you.As a fast-growing and successful global company, Sercos services span across the areas of justice, immigration, defence, space, customer services, health, and urban mobility. In joining us, youll be part of a highly supportive culture with trusted leaders that will help you achieve your goals.Please note:This position carries trust and responsibility. To support this, a comprehensive probity assessment, including a National Police Check, is a key part of the selection process for this role.Are you ready to do important work that really matters?At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the worlds most urgent and complex challenges.We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans, and people with disability. By joining Serco, youll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion, and belonging.Impact a better future at Serco. #J-18808-Ljbffr