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Patient Administration Officers (Multiple Full-Time Positions Available)Are you an experienced medical administrator ready to make a difference in patient care? Two exciting full-time opportunities are available to join dynamic and supportive healthcare teams in Far North Queensland.Now Hiring: Patient Administration Officers (Multiple Full-Time Positions)Application Deadline: 23rd June 2025Work Hours: Between 6:30 AM and 6:30 PM, Monday to Friday (38 hours per week)Employer: IMS Specialist SuitesIntegrated Medical Services is a specialist-led organisation delivering innovative, patient-centred healthcare across Far North Queensland. We support local access to specialist services by enabling doctors to practice in the Cairns region.Key Responsibilities: Provide front desk reception to support seamless consulting sessions Manage patient bookings, confirmations, and reschedules Handle telephone and email enquiries with professionalism and empathy Maintain accurate patient records; upload results using Clinic to Cloud Process billing and receipting through Clinic to Cloud Assist with surgical bookings, including theatre list management and quotes Coordinate with Medicare, health funds, and hospital booking departmentsAbout You: Previous experience in medical reception or secretarial work, ideally in a surgical practice Proficient in Clinic to Cloud or other medical software Strong communicator with high attention to detail and multitasking ability Available to work between 7:30 AM 6:00 PM, Monday to FridayEmployer: Far North Day HospitalFar North Day Hospital is a patient-first healthcare provider where every voice is valued. Join our Front Office team and play a key role in supporting day surgery and oncology services.Key Responsibilities: Greet and direct patients and visitors with professionalism and care Admit patients into day surgery and oncology units Handle bookings, documentation, and general admin support Manage incoming calls and liaise with the broader clinical team Perform Health Fund eligibility checks Patient Billings Strong verbal and written communication Impeccable personal presentation and attention to detail Time management, initiative, and decision-making skills Proficiency in Microsoft Office Proven commitment to excellent customer service Availability to work shifts between 6:30 AM 6:30 PM, Monday to FridayHow to ApplyPlease submit the following via Seek:A cover letter specifying which position you are applying for (IMS or Far North Day Hospital)Your current resumeApplicants must have the legal right to work in Australia. Only shortlisted candidates will be contacted for interviews following the closing date.How do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years'' experience do you have as a Patient Administration Officer? Which of the following Microsoft Office products are you experienced with? Do you have experience in administration? Do you have customer service experience? How much notice are you required to give your current employer?Established in 2014 as way of empowering specialist and allied health professionals to create and develop their own medical practices, Integrated Medical Services offers a completely new way for medical professionals to do business.Integrated Medical Services takes care of the business requirements of operating a successful practice such as providing a physical location, web development, staffing, managing enquiries and appointment, financial compliance including BAS generation and lodgement.right down to organising business cards.Confident in its service provision model and quality, Integrated Medical Services is obligation free, meaning that clients are free to leave at any time.Tendering and proposal development are also services Integrated Medical Services provides, enabling medical specialists to focus on their patients whilst also have the opportunity to secure new service provision opportunities.Since 2014, Integrated Medical Services has assisted many medical professionals to start, manage and build their own private practices without the concerns associated with entering into partnerships or taking the traditional clinic route.Source: This is an extract from the company''s own websiteEstablished in 2014 as way of empowering specialist and allied health professionals to create and develop their own medical practices, Integrated Medical Services offers a completely new way for medical professionals to do business.Integrated Medical Services takes care of the business requirements of operating a successful practice such as providing a physical location, web development, staffing, managing enquiries and appointment, financial compliance including BAS generation and lodgement.right down to organising business cards.Confident in its service provision model and quality, Integrated Medical Services is obligation free, meaning that clients are free to leave at any time.Tendering and proposal development are also services Integrated Medical Services provides, enabling medical specialists to focus on their patients whilst also have the opportunity to secure new service provision opportunities.Since 2014, Integrated Medical Services has assisted many medical professionals to start, manage and build their own private practices without the concerns associated with entering into partnerships or taking the traditional clinic route.Source: This is an extract from the company''s own websiteTo help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.Featured jobsAdministration AssistantJet Aviation7d agoBusiness support and administration7d agoResearching careers? 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