An opportunity to help shape community outcomes in First Nations Communities by tracking & showcasing performance against key National benchmarks.17th June, 2025Join ALPAs Community Services division for a rewarding career supporting remote First Nations communities in our Darwin Support Office.Who we areThe Arnhem Land Progress Aboriginal Corporation (ALPA) is the largest First Nations corporation in Australia, operating in 26 remote locations across the Northern Territory and Queensland. We believe in equal opportunities for First Nations people and creating economic independence, and support this mission through our retail, community and Corporate services and enterprise divisions.About the RoleDrive Impact and Ensure Excellence! Join ALPA as Quality Assurance & Compliance Officer. In this opportunity, your expertise will help shape community outcomes in First Nations Communities by tracking and showcasing performance against key national benchmarks.Key ResponsibilitiesProvide the ALPA CDP sites with the required reporting tools to increase performance aligned with NIAA KPIs outlined in the funding agreement.Report on sites performance weekly to the Performance Support Manager.Work closely with the site teams to implement new processes to improve Performance.Undertake site audits as per the requirements set out with the Performance Support Manager.Provide online training to staff on the contract obligations and program requirementsMaintain spreadsheets/formal documentation of all CDP activities.Work with the sites through all processes required to achieve high performance.Hold responsibility for ensuring ALPAs bi-yearly Provider Performance Reviews represent the high performance of the business.17th June, 2025Join ALPAs Community Services division for a rewarding career supporting remote First Nations communities in our Darwin Support Office.Who we areThe Arnhem Land Progress Aboriginal Corporation (ALPA) is the largest First Nations corporation in Australia, operating in 26 remote locations across the Northern Territory and Queensland. We believe in equal opportunities for First Nations people and creating economic independence, and support this mission through our retail, community and Corporate services and enterprise divisions.About the RoleDrive Impact and Ensure Excellence! Join ALPA as Quality Assurance & Compliance Officer. In this opportunity, your expertise will help shape community outcomes in First Nations Communities by tracking and showcasing performance against key national benchmarks.Key ResponsibilitiesProvide the ALPA CDP sites with the required reporting tools to increase performance aligned with NIAA KPIs outlined in the funding agreement.Report on sites performance weekly to the Performance Support Manager.Work closely with the site teams to implement new processes to improve Performance.Undertake site audits as per the requirements set out with the Performance Support Manager.Provide online training to staff on the contract obligations and program requirementsMaintain spreadsheets/formal documentation of all CDP activities.Work with the sites through all processes required to achieve high performance.Hold responsibility for ensuring ALPAs bi-yearly Provider Performance Reviews represent the high performance of the business.About YouKnowledge of the current CDP contract.Strong relationship building, and communication skills.A strategic thinker with strong attention to detail & result orientated to drive KPI achievementsAbility to develop strong networksAbility to work autonomously to achieve targetsFlexible, dynamic and a team playerBenefitsAbility to Salary Package5 weeks annual leave + 17.5% leave loadingParking onsiteOpportunity to make a positive impact on Fist Nations CommunitiesInterested?Wed love to hear from you! Please click the Quick Apply buttonALPA is an equal opportunity employer, we encourage First Nations People and those from diverse backgrounds to apply.All applications will be treated confidentially and only those with the rights to work full time in Australia will be considered.Apply For Job #J-18808-Ljbffr
Job Title
Quality Assurance & Compliance Officer