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Job Title


Service Delivery Operations Manager


Company : Water Corporation


Location : Northam, Australia


Created : 2025-06-20


Job Type : Full Time


Job Description

If youre a creative thinker, eager to innovate and explore new possibilities, we can support you as you champion organisational change.Lead with impact in a key regional role Northam-basedOngoing, full-time opportunity with long-term career prospects$178,995 per annum plus SuperAbout the roleTake the lead in delivering essential water services to your community. We''re looking for a dynamic leader to guide our District Service Delivery team in ensuring the safe, compliant, and efficient operation of water and wastewater systems. This is more than a management role its your opportunity tolead with purpose,build a culture of high performance, anddrive meaningful outcomesfor both your team and the communities we serve.Who are we?When you join Water Corporation, you play an important role for the people of WA. Our services are essential for life - everyday, millions of Western Australians rely on us to deliver and manage water across our state.If youre driven to make a meaningful contribution, youve come to the right place.Real benefits that matterReal flexibility with options to work from home, 9-day fortnight, flexible work hoursTwo well-being days each year to do whatever you need to do to feel goodAccess to long service leave pro rata after 3 years of serviceGenerous co-contribution superannuation scheme, which offers up to 15.5%. This includes an 11.5% standard employer contribution, plus an additional 2% employer co-contribution that matches your own 2% contribution.Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leaveDiscover more benefits we offer to support the unique and individual ways our employees live.Your leadership will drive:Team Excellence: Inspire, mentor, and develop a high-performing team culture that thrives on accountability, collaboration, and continuous improvement.Safety Leadership: Champion a zero-harm mindset, embedding safety as a core value in every aspect of operations.Operational Performance: Oversee the delivery of the district work program, ensuring regulatory compliance, asset risk management, and service reliability.Strategic Innovation: Shape and implement forward-thinking strategies, policies, and processes that enhance operational effectiveness and long-term sustainability.What youll bring:A proven track record ofleading and developing high-performing teamsin complex operational environments.A strong commitment to safetyand the ability to embed a safety focused culture.Demonstrated ability todrive performance, manage risk, and deliver results aligned with strategic goals.Exceptionalstakeholder engagementand communication skills, with the ability to influence across all levels.Acustomer focused mindset, ensuring service excellence and alignment with our Customer Charter.Ready to thrive as you shape WAs water future? Apply todayIf you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your ability to meet the requirements of the role.Applications close 18h July 2025.As part of the recruitment process you will be required to complete Pre-Employment screening which may include a medical, qualification check, police clearance and Australian working rights check.We reserve the right to withdraw this ad prior to the closing date.Our commitment to a diverse and inclusive workplace:Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.Applicants with disability who require adjustments, or alternative methods of communication in the recruitment process, can contact a Recruitment Officer at recruitment@watercorporation.com.au or 08 9420 2000.To read our diversity and inclusion statement, please visit our website #J-18808-Ljbffr