Job Title

Remedy Healthcare is a leading provider of integrated healthcare for those who choose to live and age well at home. Our experienced team, work together to deliver high quality healthcare services, to everyday Australians. With services tailored for in home, community, virtual and Telehealth settings. At Remedy Healthcare we partner with Australian Unity so we can better support our customers and deliver high quality safe care in the comfort of the customers home. The Health Concierge Clinical Team provides personalised and streamlined best practice clinical service triaging, prioritisation, clinical referral review and escalations, and scheduling experience across multiple programs of care, recovery, and treatment. The aim of this function is to match the right resource, to the right need, at the right time, to deliver the best possible outcome. Your opportunity As a Clinical Scheduling Coordinator, youll play a pivotal role in ensuring our customers receive timely, high-quality care. In this fast-paced role, youll manage the scheduling of allied health and nursing services, triage referrals, coordinate bookings, and respond to intraday changes. Youll also liaise with third-party providers and ensure service instructions align with preferred provider guidelines. Youll be the first point of contact for service changes, supporting both customers and clinicians by maintaining stable, responsive schedules. Working closely with workforce planning and operations teams, youll help deliver seamless care experiences. Your coordination ensures our customers can continue living independently at home, while enabling our clinical workforce to operate efficiently and compassionately. This full-time, Queensland based role, offers hybrid flexibility with 3 in-office days at Aspley, Oxley or the Sunshine Coast - your choice! Your skills and experience Experience in scheduling and rostering environments is essential Exposure to allied health or clinical industries is desirable EN/ENN background is highly preferred Sound understanding of administration procedures and general business practices Initiative in completing tasks to tight deadlines and the flexibility to handle constantly changing priorities Proficient in Microsoft Office suite Well-developed interpersonal and communication skills (written and verbal) Ability to show empathy with customers and relatives Benefits & Perks Flexibility for Work-Life Balance Additional yearly paid Well-Being, Community and Deep Listening leave days Fitness Passport Discounts Buy up to 2 Extra Weeks Leave Employee Discounts on Banking, Health, Insurances and Travel Novated Leasing for a new car through Maxxia or Flare Cars Click APPLY to express your interest or contact Caroline at cagray@australianunity.com.au for a confidential discussion. Australian Unity is an Equal Opportunity employer. We encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and mature aged people. To view our Reconciliation Action Plan, please click