Job Title

Participant Experience Response Coordinator 27055 - Applications close Thursday 3 July 2025 Apply Now Located in Outer East Melbourne, full-time, permanent Join a not-for-profit health care provider who is getting back to what matters Be the first point of contact assisting people with disabilities in the community Total remuneration package of $107,494 per annum including superannuation and the full optional benefit of salary packaging. At Latrobe Community Health Service youll be part of a positive and passionate workplace. Were dedicated to providing you with career opportunities through work that is rewarding and meaningful within the community. Youll be connecting people with the services and programs that make a real difference to their quality of life on a scale never seen before. The life-changing impact you can have on so many people and the challenges youll face in doing this well, will make you feel passionate about your job in ways that very few other roles can. Being awarded an NDIS contract recognises our organisational ability to provide this important service. We provide the work environment, connections and support systems that enable you to continue your passion of caring for others The Participant Experience Response Coordinator shall be responsible for providing support and advice to participants and non-participants across all NDIS sites as well as assist in being part of a team that answers high volume incoming telephone calls and face to face enquiries. To be successful, you will require; Call Centre experience A current Working with Children Check For more information please contact Penny Bowden, Team Leader, Participant Experience Response Team on Penelope.bowden@lchs.com.au. At Latrobe Community Health Service we want to help you get back to what matters. To see the full position description and to apply, click the Apply Now button. Latrobe Community Health Service is committed to better health, better lifestyles, strong and inclusive communities. As an Equal Opportunity employer, we encourage applications from people whom are from different backgrounds, including Aboriginal and Torres Strait Islander, people of any age, race, ethnicity, religion, gender identity, disability, sexual orientation and cultural background. We look for the right values, skills and knowledge to build our capabilities so that we can best deliver for our community. If you have a reasonable adjustment, support or access requirement, we encourage you to let us know through your application or email NDISRecruitment@lchs.com.au Latrobe Community Health Service (LCHS) is committed to promoting the safety and well-being of all children and young people accessing our services. Child Safety | Latrobe Community Health Service (lchs.com.au) Apply Now