Job Title

Part time | 3 days a week | Wednesday Friday Location: Sydney | Alexandria Office Be part of a trusted, purpose-led brand with a proud Australian history About Ampol Our company has always been about more than fuel. Fuel may be the foundation of our business, but our motivation and purpose come from the people, businesses, industries, and communities we engage with. From our origins until today, weve always been inspired by the role we can play in peoples lives to keep them moving, to make journeys happen. Here at Ampol, we are proud of our heritage as Australias only owned fuel brand. For over 100 years we have supported Australians to travel far and wide, and well be here for 100 more powering better journeys for today and tomorrow About the Role Were looking for a proactive and customer-focused Concierge & Administration Assistant to join our team at the Ampol Head Office on a part-time basis (Wednesday to Friday) . This is a key office-based role where you will be the first point of contact, delivering exceptional customer service and ensuring a welcoming, safe, and well-organised workplace environment. In this role, you will support the day-to-day operations of the office, coordinating meeting room readiness, maintaining communal spaces, and assisting with general administrative tasks. Youll play a vital part in ensuring our facilities run smoothly, helping to create a positive and productive experience for employees and visitors alike. Key Responsibilities Set up and maintain meeting rooms to a high standard, ensuring all equipment is functioning properly and coordinating with IT or Executive Assistants as needed. Greet all clients and visitors with a warm, professional welcome, manage incoming phone and intercom calls, and guide guests to their meetings or events. Provide support across concierge and mailroom duties, including purchasing supplies, entering budget information, and completing general administrative tasks. Collaborate with the Assistant Corporate Facilities Manager, national facilities team, and internal stakeholders to ensure smooth daily operations. Maintain the cleanliness and presentation of reception and meeting areas, document and improve procedures, resolve issues proactively, and manage your work schedule effectively. About You Youre a proactive, well-organised professional with a passion for delivering exceptional customer service and creating a safe, welcoming environment. With strong communication skills and a hands-on approach, you take pride in balancing multiple priorities while maintaining high attention to detail. Youre comfortable working independently or as part of a team, and you''re always looking for ways to support and improve daily operations. This is a part-time, office-based role requiring your on-site presence from Wednesday to Friday each week , so reliability and consistency are key. You''re someone who values structure, enjoys supporting others, and is committed to maintaining a professional and efficient workplace environment. Key Skills and Experience Strong customer service focus with a professional and welcoming manner, ensuring a positive experience for staff and visitors. Proven ability to prioritise tasks, manage time effectively, and stay organised in a dynamic office setting. Confident verbal communicator who can clearly express information and respond to the needs of various internal and external stakeholders. Technically proficient with Microsoft Office and SAP, and quick to learn new systems and tools that support administrative tasks. Safety-conscious and solutions-focused, able to identify and address issues proactively to help maintain a secure and well-functioning workplace Our benefits Remote Working : Support for up to 3 months remote international working (conditional to 5 days paid leave for every 30 days of remote work). We value recognition. We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values. Career development and learning opportunities including LinkedIn Learning and other tailored training solutions. Paid Parental Leave - up to 12 weeks paid Parental leave, and up to a year off (unpaid). In addition to the 12 months of unpaid parental leave, employees may apply for a further 12 months of unpaid parental leave (a total of 24 months for each birth) BabyCare Package - financial and flexible support for parents transitioning back to work. Need some wheels? Novated Lease options are available. Invest in your future with the Employee Share Scheme Leave Options Up to 6 weeks annual leave and additional Wellbeing leave days. Care for your Community. Spend one paid day a year volunteering with one of our Ampol Foundation partners. Were an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders. We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol. Ready to bring your Administrative experience to a future-focused Australian icon? Apply now and help support the team that keeps Ampol moving. Applications close on 11 July 2025