Job Title

Add expected salary to your profile for insightsThe Police Association of Victoria (the Association) represents the industrial, legal and welfare interests of approximately 18,000 sworn police officers and Protective Services Officers (PSOs) in Victoria and is among the most influential and high-profile employee organisations in the state.ABOUT THE ROLE:The Corporate Support Team forms part of the Associations Corporate Services department which delivers a wide range of the organisations administrative and financial responsibilities.Members of the Corporate Support Team process membership data and activity from recruitment to retirement, administer member subscriptions, holiday homes operations and office reception.A position is now available for a Client Relations Officer who will be responsible for providing front of office reception services, procurement and distribution of gifts, tasks associated with the annual Retired Members dinner, annual Life Members lunch, membership support duties, administer online holiday homes booking system as well as assisting with booking enquiries and building tours for Levels 4 and 5 training and functions.Reporting to the Corporate Services Manager, the key responsibility of the Client Relations Officer include, but not limited to: Front desk reception duties, including the training of corporate support officers and as required. Assist with inquiries and organising in house functions and events on levels 4 and 5. Coordinate the engraving of gifts for the Associations retirement and resignation functions. Arrange and maintain the stock of Associations gift and purchasing new stock when required. Maintain the Presidents diary. Undertake the administrative tasks associated with the annual retired dinner and life members lunch. Undertake Membership support duties, including process resignations and retirement and maintaining the membership database system on a regular basis to ensure that member details and interactions with TPAV are accurately maintained. Prepare membership recruit induction kits. Administer the online holiday home booking system, including the coordination of bookings, responding to enquiries, issuing invoices and reconciling payments. Provide administration support to all Association staff and Management under the direction of the TL Corporate Support Team and Manager Corporate Services. Other duties as directed.ABOUT YOU:You will need to: Demonstrate experience working in a front desk reception position. Demonstrate experience in organising events and functions. Have the ability to diplomatically deal with sensitive and confidential information and communicate with people at all levels. Have sound IT skills and, in particular, a demonstrated proficiency in the use and knowledge of MS Office applications. Have a willingness to work in a busy and challenging environment under limited direction and function within a team environment. Have good organisational skills, particularly the ability to multi-task and meet timelines. Demonstrate an understanding of the services provided by The Police Association and a commitment to its values.You are required to have: Responsible Service of AlcoholHOW TO APPLY:To obtain a copy of the position description / discuss the role / submit your application, email Devi Chinnaraj, Team Leader Corporate Support at devi.x.chinnaraj@tpav.org.auIn order for your application to be considered, you must submit a cover letter addressing how your skills and experience specifically relate to this role and a resume.TPAV is looking to fill this position as soon as possible. Applications will be reviewed upon receipt, so do not delay submitting your application!Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years'' experience do you have as a Customer Relations Officer? Do you have experience in administration? Which of the following Microsoft Office products are you experienced with? Do you have experience in a role which requires relationship management experience? Do you have a current Australian driver''s licence? Do you have previous invoicing experience?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.Featured jobsCelebrity Lifestyle Personal Assistant2d agoProcurement Support OfficerVicTrack5d agoResearching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr