Job no: 526503Brand: FCM Meetings & EventsWork type: Full timeLocation: New South WalesCategories: Events & Production, Business DevelopmentAt FCM Meetings and Events we have an elevated focus on strategy, content and technology. Its all backed by the global strength and security of Flight Centre Travel Groups (FCTG) flagship corporate travel brand FCM Travel. When you combine the talent, tech, global reach of our blended brand as well as the amazing ability of our people to think differently the result is a meetings and events company LIKE NO OTHER.As the Customer Solutions Manager, you will play a critical role in supporting the sales and account management functions delivering, accurate, creative, innovative and compelling programs in response to existing and new customer proposal briefs.What you will be doing:Building and nurturing strong relationships with clients and suppliersEnsuring successful delivery of RFPs and quotations including research, accurate and compelling contentDeveloping tailored proposals and detailed budgets that align with client needs, and project goals to support successful business outcomesDriving supplier engagement through strategic negotiation, fostering innovation, and building collaborative partnerships to enhance value and deliver competitive solutionsWhat you will bring to the role:Experience in events industry/group travel industryEvents operations experienceSound knowledge of procurement, product and market trends and negotiating skillsTechnical proficiency with CRM and data analysisExperience in project managementWhats in it for you?Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty LtdOur People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disabilityDevelopment: Individualised Learning & Development pathway optionsAccess to '' Learning'' for ongoing skills development: over 24,500 courses in over 20 languagesExclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australias leading retailers, health and wellness discounts, financial planning advice, employee share plan and moreTravel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and moreBrightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from withinCorporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gymMental Health: Support and Employee Assistance Program for staff and familySocial: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave#LI-ME1#MTEV#LI-OnsiteApplications close: #J-18808-Ljbffr
Job Title
Customer Solutions Manager - North Sydney, Nsw