Job Title

Add expected salary to your profile for insightsJoin a Leading Automotive Workshop Service Advisor Role AvailableAre you a people person with a passion for cars and exceptional customer service? Were hiring a Service Advisor in Traralgon!Ayres Automotive, a trusted third-generation automotive service/repair centre in Traralgon, is seeking a motivated Service Advisor to join our dedicated team.If organising workshop schedules, keeping the team running smoothly, and delivering smooth, efficient experiences for clients and technicians alike, sounds like a role that you could thrive in then this could be your next move.About Us:Ayres Automotive has proudly served the Gippsland community since the 1950s. Weve built our reputation on reliable, high-quality workmanship and good old-fashioned customer service all while embracing the latest automotive technology.The Role:As our Service Advisor, you''ll be the critical link between our customers and our workshop team. You''ll help manage daily bookings, clearly explain service needs, and ensure every customer drives away happy.Were looking for a Service Advisor whos organised, friendly and motivated to exceed customer expectations.Key Responsibilities:Greet customers and provide expert advice on their service needs.Prepare job cards and accurately communicate repair details to technicians.Coordinate workshop scheduling and manage work timelines.Assist in providing quotes, seek customer approvals, and order parts as required.Maintain records of service history, customer preferences, and vehicle notes.Handle customer enquiries, feedback and follow-up communication.Collaborate closely with the admin and workshop teams to ensure workflow efficiency.What Were Looking For:Strong communication, attention to detail and interpersonal skills.Previous experience in a service advisory, customer service, or automotive role would be beneficial but not a requirement.A proactive and organised approach to handling multiple tasks.Working knowledge of workshop software, or willingness to learn new systems (experience with MechanicDesk, Podium, Xero, QuickBooks and/or Trello is a bonus).A passion for automotive service and a commitment to exceeding customer expectation.Why Join Ayres Automotive?Work for a locally owned business with deep roots in the community.Enjoy a close-knit team environment where every voice matters.Receive ongoing training and career development opportunities.Competitive salary package with future growth potential.You dont need to have done this exact job before - whilst experience is a bonus, we place strong value on the right attitude, a willingness to learn, and strong communication skills.If youre a people-focused individual who loves the automotive world and wants personal growth in a Service Advisor role, we want to hear from you!Apply now to join Ayres Automotive and be part of our continued growth and success.Location: Traralgon, VictoriaHours: Full-timeSalary: Competitive, based on experienceHow to Apply:Please submit your resume and a cover letter telling us why youd be the perfect fit for the Ayres team.Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years'' experience do you have as a service adviser? Do you have customer service experience? Do you have experience in administration? Do you have a current Australian driver''s licence? Do you have previous invoicing experience?Morwell, West Gippsland & Latrobe Valley VIC5d agoAdministrative AssistantAyres AutomotiveTraralgon, West Gippsland & Latrobe Valley VIC4d agoService ManagerAyres AutomotiveTraralgon, West Gippsland & Latrobe Valley VIC #J-18808-Ljbffr