Job Title

Position Summary:The Assistant Venue Manager plays a key leadership role in supporting the smooth and efficient operation of Ritas Bar & Restaurant. Working closely with the Venue Manager, this position ensures high service standards are upheld across both front and back of house operations. The Assistant Venue Manager is a hands-on leader who provides team supervision, operational oversight, and contributes to the venues financial, marketing, and community initiatives. The role requires adaptability, strong interpersonal skills, and a commitment to excellence in hospitality.Key Responsibilities:Operations Management Assist in managing daily operations, ensuring smooth transitions between shifts. Supervise front and back of house to maintain consistency, cleanliness, and operational efficiency. Respond to and resolve any day-to-day operational issues promptly. Maintain compliance with health, safety, and licensing requirements.Team Leadership & Training Support the Venue Manager in staffing, rostering, and supervising team performance. Mentor and train new and existing staff to uphold service and quality standards. Foster a collaborative, respectful, and motivated team environment.Customer Service Lead by example to deliver high-quality, customer-focused service. Address customer feedback or concerns with professionalism and care. Maintain a welcoming atmosphere in line with the brand and values of Ritas Bar & Restaurant.Inventory & Financial Support Monitor stock levels and coordinate inventory management, including ordering and receiving. Assist with stocktakes and cost control measures. Support basic financial tasks including daily cash handling, reconciliations, and reporting.Events & Marketing Assist with the planning and delivery of in-house events and functions. Coordinate with marketing initiatives, including promotions, social media, and local outreach. Build positive relationships with the local community and contribute to venue exposure.Acting in Management Role Step into the Venue Managers role during periods of absence. Make sound operational decisions in alignment with venue policies and goals.Key Skills & Attributes: Strong leadership and communication skills Experience in hospitality management (front and/or back of house) Customer-focused with a proactive and positive attitude Ability to multitask in a fast-paced environment Sound knowledge of food and beverage operations Experience with inventory and staff scheduling systems High level of professionalism, reliability, and initiativeQualifications & Experience: Relevant qualification of at least Advanced Diploma level Minimum 23 years in a hospitality supervisory or assistant management role RSA and Food Safety Supervisor certification (or willingness to obtain) Bar and restaurant operations knowledge essential Event coordination and marketing experience desirableWorking Conditions: Flexible hours including nights, weekends, and public holidays On-your-feet role requiring active engagement in all service areas Hands-on leadership across a dynamic hospitality environmentSalary - $90,000 p.a. plus Super #J-18808-Ljbffr